Expense Management Specialist (Policy & Card Ops)

IBM; Petaling Jaya; On-site; MYR 89,000 - 134,000; Full time

Job summary

IBM Malaysia is seeking an Expense Management SME to support specialized expense management workflows in a global consulting environment. The role covers reporting, card administration, audits, and employee case handling in a on-site Petaling Jaya setting.

The candidate will bring 2–4 years in expense management or shared services, strong Japanese language skills, and proficiency with MS Office and ERP end-user software. A Master’s degree is preferred for progression and expertise.

Qualifications

• Master's Degree required; preferred Master’s Degree.
• Bachelor's degree in Accounting, Finance, or Business Administration with 2–4 years' experience.
• Experience in expense management or finance shared services (2–4 years).

Responsibilities

• Expense Report Processing and Policy Compliance
• Corporate Card Administration (Issuance, Maintenance, Delinquency Management)
• Expense Audit and Quality Assurance
• Employee Support and Case Management
• Legal Entity Maintenance when employees change
• ServiceNow/Ticket Queue Management, Aging Monitoring, and SLA Performance
• Process Documentation, Knowledge Management, and SME Support

Skills

Japanese JLPT N3+

Teamwork

Meeting targets

Deadline-driven

Change management

Self-directed

Education

Master's Degree

Bachelor's degree in Accounting/Finance/Business Administration or related field

Tools

MS Office

ERP software (end-user)

Job description

IBM Malaysia is seeking an Expense Management SME to support specialized expense management workflows in a global consulting environment. The role covers reporting, card administration, audits, and employee case handling in a on-site Petaling Jaya setting.

The candidate will bring 2–4 years in expense management or shared services, strong Japanese language skills, and proficiency with MS Office and ERP end-user software. A Master’s degree is preferred for progression and expertise.