Executive Technical Service & Sales Administration Support

DKSH Group; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

DKSH Group in Malaysia seeks an Executive, Technical Service & Sales Administration Support to streamline sales operations and coordinate technical service activities. You will be the main point of contact for customers and vendors, supporting the sales team with lead generation, follow-up, and reporting.

The role emphasizes maintaining accurate sales documentation, coordinating tenders, and ensuring readiness for tender submissions while supporting the technical service team in a fast-paced

Qualifications

• Diploma or degree in Marketing, Business Administration, or a science-related field.
• 3–4 years of experience as a sales coordinator in the scientific equipment industry.
• Ability to collaborate with cross-functional teams and manage multiple projects in a fast-paced environment.

Responsibilities

• Serve as the primary customer contact, building relationships with customers and vendors to ensure a positive experience.
• Support the sales team with lead generation, follow-up, and sales reporting for pipeline visibility.
• Ensure all contracts and proposals are accurate and up to date.

Skills

Customer relationship management

Sales coordination

Tender management

Cross-functional collaboration

Education

Diploma or Degree in Marketing/Business Administration/Science

Job description

Executive Technical Service & Sales Administration Support

Location: Petaling Jaya, MY, MY

Global Business Unit: TEC

Job Function: Sales

Requisition Number: 240220

About the Role

The Executive, Technical Service & Sales Administration Support ensures the smooth execution of sales operations and technical service coordination within DKSH's Technology business unit in Malaysia. This role is central to maintaining accurate documentation, enabling the sales team, and building strong customer and vendor relationships that underpin consistent business performance.

What You Will Deliver

• Serve as the primary customer contact point, developing and maintaining strong relationships with customers and business vendors to deliver a positive and consistent customer experience
• Support the sales team in managing and coordinating sales activities, including lead generation, customer follow-up, and sales reporting, to ensure pipeline visibility and timely execution
• Ensure all sales-related documentation, including contracts and proposals, is accurate, complete, and maintained up to date at all times
• Coordinate service-related contracts, tenders, and documentation in support of the technical service team, ensuring accuracy and adherence to process requirements
• Manage and maintain tender files and the eligible vendor list, ensuring readiness and compliance for tender submissions
• Administrative duties and coordination tasks as required

What You Bring

• Diploma or Degree in Marketing, Business Administration, or a Science-related field
• 3 to 4 years of experience as a sales coordinator in the scientific equipment industry
• Demonstrated ability to collaborate with cross-functional teams and manage multiple projects simultaneously in a fast-paced environment
• Adaptable to dynamic and evolving market conditions with the ability to prioritize effectively
• Experience in scientific equipment is an added advantage
• Knowledge of government tender processes and e-Portal systems is an added advantage

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Sales.