Executive - Sales and Reservation (90013)

Sunway Education Group; Subang Jaya; On-site; MYR 45,000 - 74,000; Part time

Job summary

Sunway House Student Residence at Sunway Education Group seeks an Executive - Sales and Reservation to manage room reservations and guest services in a multicultural setting.

The role requires strong communication, organizational skills, and proficiency with reservation systems such as StarRez, while coordinating with operations, finance and marketing to ensure smooth onboarding and occupancy management.

Qualifications

• Multicultural environment experience is preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in digital marketing and reservation systems.
• Ability to work independently and as part of a team.

Responsibilities

• Handle all room and accommodation reservations promptly and accurately.
• Manage inquiries via email, phone, and online platforms, ensuring excellent customer service at every interaction.
• Maintain accurate records and data in the reservation system (StarRez).
• Ensure timely updates of accommodation availability, pricing, and policies across digital and physical platforms.
• Coordinate with operations, finance, and marketing teams to ensure smooth onboarding for guests and students.
• Assist in administrative and reporting tasks related to occupancy, sales, and reservations.
• Facilitate and conduct residence tours, open days, and promotional events to showcase accommodation facilities.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Multitasking

Digital marketing

Reservation systems

Education

Tertiary qualification

Tools

StarRez

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Executive - Sales and Reservation (90013)

Sunway House Student Residence at Sunway Education Group welcomes interested candidates to submit their resume for the above stated vacancy with the following job specifications:

Responsibilities:

Handle all room and accommodation reservations promptly and accurately.

Manage inquiries via email, phone, and online platforms, ensuring excellent customer service at every interaction.

Maintain accurate records and data in the reservation system (StarRez).

Ensure timely updates of accommodation availability, pricing, and policies across digital and physical platforms.

Coordinate with operations, finance, and marketing teams to ensure smooth onboarding for guests and students.

Assist in administrative and reporting tasks related to occupancy, sales, and reservations.

Facilitate and conduct residence tours, open days, and promotional events to showcase accommodation facilities.

Requirements:

Tertiary qualification supported by experience of working in a multicultural environment. Relevant working experience will be an advantage.

Excellent communication and interpersonal skills.

Strong organizational and multitasking abilities.

Proficiency in digital marketing and reservation systems.

Ability to work independently and as part of a team.

This role is open to full‑time and part‑time applicants. We thank all applicants for expressing their interest in this vacancy. Please note that only shortlisted applicants will be notified.