Executive (Quality Management System – QMS), QuaMEC

Cyberjaya Education Group; Cyberjaya; Híbrido; MYR 48.000 - 72.000; Jornada completa

Descripción de la vacante

University of Cyberjaya seeks an Executive for Quality Management System (QMS) within QuaMEC to plan, implement and improve the university's quality management initiatives. The role emphasises documentation, audits, and coordination across stakeholders, with a focus on maintaining ISO 9001 standards.

Responsibilities include managing quality documents, coordinating internal audits, trainings, and accreditation activities with MQA, while ensuring compliance and continuous improvement in academic

Formación

• Bachelor’s degree in any recognised field.
• 1–3 years of relevant working experience.
• Basic knowledge of Quality Management Systems (QMS) and ISO 9001.
• Strong digital literacy, document control, coordination and administrative skills.
• ISO 9001 Internal Auditor certification is preferred.
• Experience in higher education or university administration is preferred.
• Exposure to Quality Assurance, QMS implementation, or MQA accreditation processes is preferred.
• Good command of English, both written and spoken.

Responsabilidades

• Coordinate development, maintenance and dissemination of quality documents (policies, SOPs, guidelines, work instructions).
• Manage records and administrative matters related to internal quality auditors.
• Organise and coordinate training programmes for internal quality auditors.
• Support planning and execution of university-wide internal quality audits (scheduling, auditor assignments, stakeholder communication).
• Maintain records of audit findings, corrective actions and preventive action reports.
• Prepare annual reports and documentation on QMS activities, progress and achievements.
• Coordinate QMS-related meetings (preparation, minute-taking, action tracking, documentation).
• Assist with documentation and activities related to programme accreditation by the Malaysian Qualifications Agency (MQA).
• Perform other duties as assigned by management.

Educación

Bachelor’s Degree

Descripción del empleo

Executive (Quality Management System – QMS), QuaMEC

Department

Quality Management and Enhancement Centre

Location

Organisation

University of Cyberjaya

Travel Requirement

No

Job Overview

The Quality Management and Enhancement Centre (QuaMEC) is responsible for ensuring and maintaining the quality of academic programmes across the University of Cyberjaya. We are seeking a proactive and detail-oriented individual to support the planning, implementation, and continuous improvement of the University’s Quality Management System (QMS) and quality assurance initiatives.

Key Responsibilities

• Coordinate the development, maintenance, and dissemination of quality documents, including policies, standard operating procedures (SOPs), guidelines, and work instructions.
• Manage records and administrative matters related to internal quality auditors.
• Organise and coordinate training programmes for internal quality auditors.
• Support the planning and execution of university-wide internal quality audits, including scheduling, auditor assignments, and stakeholder communication.
• Maintain records of audit findings, corrective actions, and preventive action reports.
• Prepare annual reports and documentation on QMS activities, progress, and achievements.
• Coordinate QMS-related meetings, including meeting preparation, minute-taking, action tracking, and documentation.
• Assist with documentation and activities related to programme accreditation by the Malaysian Qualifications Agency (MQA).
• Perform other duties as assigned by management.

Skills and Experiences

Minimum Qualifications

• Bachelor’s Degree in any recognised field.
• 1-3 years of relevant working experience.
• Basic knowledge of Quality Management Systems (QMS) and ISO 9001 standards.
• Strong digital literacy, document control, coordination, and administrative skills.

Preferred Qualifications

• ISO 9001 Internal Auditor certification.
• Experience in higher education or university administration.
• Exposure to Quality Assurance, QMS implementation, or MQA accreditation processes.
• Good command of English, both written and spoken.

What We’re Looking For

• Strong organisational and documentation skills.
• Detail-oriented with excellent record management capabilities.
• Ability to coordinate multiple stakeholders and manage competing priorities.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively within a dynamic environment.