QA & Compliance Leader — Higher Education & Safety

NMUC; Johor Bahru; On-site; MYR 90,000 - 130,000; Full time

Job summary

NMUC in Malaysia seeks an experienced Quality Assurance Manager to oversee quality management across academic and operational functions. You will lead initiatives to ensure the highest standards of quality, safety, and regulatory compliance.

The role focuses on implementing ISO 45001 and ISO 9001, coordinating MQA/SETARA compliance, conducting internal audits, and driving continuous improvement across departments with responsibility for reporting to senior management.

Qualifications

• Master’s degree in Education, Business Administration, Maritime Studies or related field.
• Certification in ISO 45001 and ISO 9001 highly desirable.
• Minimum 5 years of quality assurance experience in higher education with MQA, SETARA, and ISO 45001 compliance.
• At least 2 years of health and safety process management in an academic or operational environment.

Responsibilities

• Ensure academic programs and operations meet MQA, SETARA, ISO 45001 and ISO 9001 standards.
• Lead audits and implement corrective actions to maintain certifications.
• Conduct internal audits and quality reviews of programs, procedures, and safety management.
• Drive continuous improvement based on data from audits and stakeholder feedback.
• Prepare regular compliance and performance reports for senior management.

Skills

Quality management

Audits

Regulatory compliance

Stakeholder management

Training & development

Education

Master’s degree in Education, Business Admin, Maritime Studies or related field

Tools

ISO 45001

ISO 9001

MQA & SETARA experience

Job description

NMUC in Malaysia seeks an experienced Quality Assurance Manager to oversee quality management across academic and operational functions. You will lead initiatives to ensure the highest standards of quality, safety, and regulatory compliance.

The role focuses on implementing ISO 45001 and ISO 9001, coordinating MQA/SETARA compliance, conducting internal audits, and driving continuous improvement across departments with responsibility for reporting to senior management.