EXECUTIVE, QUALITY

Lablink (M) Sdn Bhd; Malaysia; On-site; MYR 60,000 - 90,000; Full time

Job summary

KPJ Healthcare Berhad is seeking a Quality Executive to support the implementation and maintenance of the Quality Management System across the laboratory network. The role focuses on ensuring documents are reviewed, approved, updated and accessible in accordance with standards and procedures.

You will participate in internal audits, coordinate external assessments, provide training on document control, and help monitor quality data to identify trends and drive continuous improvement across KPJ's

Job description

GENERAL DESCRIPTION

The Quality Executive supports the implementation and maintenance of the Quality Management System (QMS) by coordinating quality activities, managing controlled documents and records, monitoring compliance, and supporting continuous improvement initiatives. The role ensures that quality documents are properly reviewed, approved, distributed, implemented, updated, and maintained in accordance with applicable standards, accreditation requirements, and organizational procedures.

JOB DESCRIPTION

Document Control

• Manage and maintain the document control system for the laboratory network.
• Ensure proper control, review, approval, and distribution of SOPs, policies, procedures, and quality documents.
• Ensure all documents are updated, standardized, and accessible across branches.

Audit Activities

• Participate and conduct internal audits and inspections to ensure compliance with accreditation and organizational standards.
• Coordinate and support laboratories during external audits and accreditation assessments.
• Monitor and follow up on the corrective actions for audit findings.

Training & Development

• Provide guidance and training to Heads of Laboratory and laboratory staff on document system management.

Quality Reporting & Documentation

• Monitor and analyze quality data, including EQA, QIA, IQC, audit findings, incidents, complaints and CAPA, to identify trends, risks and areas for improvement.
• Prepare quality reports and dashboards for management review and support continuous quality improvement.

KPJ Healthcare Berhad is founded on the vision of being the preferred healthcare provider in the region. We are focused on delivering world‑class quality healthcare services throughout our regional footprint across 5 countries, namely Malaysia, Indonesia, Thailand, Bangladesh, and Australia. We are in search of remarkable people to join us in exploring and discovering better healthcare solutions together. Whether you are a student, a graduate, or an experienced professional, discover the impact you could make with a career at KPJ.