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Private Advertiser is seeking an Executive, Operation Support in Kuala Lumpur to oversee daily last mile delivery operations and ensure on-time in-full performance. You will coordinate with 3PLs, manage transport modes, and monitor POD and crate/pallet procedures to optimize resources and costs.
The role requires a degree or diploma in Supply Chain or related field with 0–3 years’ experience, and fresh graduates are welcome.
To manage and follow up daily las mile deliveries status and documentation, including liaise with 3rd party logistic partners to attain the highest result on time delivery in full, efficient utilization with minimum cost and resources available and delivery efficiency, keep track of POD return, and weight loss/gain documentation processing. To ensure all logistics KPI's are met and take immediate corrective action whenever needed.
Job Accountabilities:
Provide timely and accurate data on last mile logistic operations such as transportation movement for effective planning.
liaise with logistic partner to arrange for the right mode of transportation according to requirements.
plan to coordinate with transportations providers for timely arrival and departure according to scheduled time.
Ensure to deliver the product On Time in Full (OTIF) at correct destination, as per customer's requirements.
Consolidate shipment to various customer when necessary to ensure truck is fully utilized for cost effectiveness.
Ensure transportation planning and execution is effective and efficient to optimize cost and timeliness of deliveries.
Ensure the Proof of Delivery (POD) return on time and update in the system on timely manner.
closely follow up and discrepancies during the delivery and take immediate corrective action. Escalate to higher management if any support needed.
Ensure the crate and pallet management SOP adhere by 3rd party truck drivers and cross-dock facility team, reconcile and verify transaction records.
Ensure the crate movement records are updated in MTech system on timely manner. Review crate movement record to keep track of balance of the crates at customer premises and conduct regular crate count.
Process weight loss documentation to ensure credit note and debit note issue on time.
To continuously review and monitor the operation processes to find continuous improvements on procedures, method, effectiveness and resource utilization.
Validate all logistics invoices from 3rd party logistic for payment processing,
Candidate Qualification and Requirements
Degree or Diploma in Supply Chain, Business Administration, Logistics, equivalent.
0-3 years working experience.
Fresh graduate is welcome to apply.