Executive - Inventory

Heineken Malaysia Berhad

Selangor

On-site

MYR 60,000 - 120,000

Full time

14 days+

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Job summary

Heineken Malaysia Berhad seeks a Customer Service Executive – Inventory to manage distributor inventory and replenishment, ensuring stock availability and uninterrupted supply. You will collaborate with Commercial, Planning, Logistics, and distributors to optimise performance and service quality.

Role requires 2–5 years in inventory or supply chain functions, strong data analysis, and proficiency with SAP, Excel and Power BI. On-site in Malaysia with growth opportunities within a leading brewer.

Qualifications

Bachelor's degree in a relevant field such as Supply Chain Management or Logistics.
2–5 years in Inventory Management, Supply Chain Operations, Demand Planning, Logistics, or related roles.
Experience with inventory planning, replenishment, stock allocation, and optimization in fast-paced environments.
Proficiency in SAP, Excel, Power BI, and reporting tools.

Responsibilities

Monitor distributor inventory levels to ensure optimal stock availability and accuracy.
Develop and execute replenishment plans based on demand forecasts and priorities.
Coordinate with Commercial, Demand Planning, Supply Planning, Warehouse, Logistics, and distributors.
Analyse inventory trends and risks; implement corrective actions.
Manage stock allocation and balancing during constraints while maintaining service levels.
Prepare inventory reports, dashboards, and performance analyses.
Drive continuous improvement in inventory management and replenishment efficiency.
Ensure adherence to SOPs, policies, internal controls, and audits.

Skills

Analytical skills

Problem solving

Cross-functional collaboration

Stakeholder management

Organisational skills

Communication skills

Education

Bachelors in Supply Chain/Logistics or related field

Tools

SAP

Microsoft Excel

Power BI

Job description

As a Customer Service Executive – Inventory, you will be responsible for managing distributor inventory and replenishment activities to ensure optimal stock availability and uninterrupted product supply. You will work closely with Commercial, Planning, Logistics, and distributor partners to optimise inventory performance, support business growth, and deliver excellent customer service through effective inventory planning and coordination.

About the Role

Key Responsibilities

Monitor distributor inventory levels to ensure optimal stock availability, product freshness, and inventory accuracy.
Develop and execute replenishment plans based on demand forecasts, inventory targets, and business priorities.
Coordinate with Commercial, Demand Planning, Supply Planning, Warehouse, Logistics, and distributors to ensure seamless inventory flow.
Analyse inventory trends, identify supply risks, and recommend corrective actions to prevent stock shortages and excess inventory.
Manage stock allocation and inventory balancing during supply-constrained periods while maintaining service levels.
Prepare inventory reports, dashboards, and performance analyses to support business decision‑making.
Drive continuous improvement initiatives to enhance inventory management processes, replenishment efficiency, and operational performance.
Ensure compliance with inventory policies, standard operating procedures (SOPs), internal controls, and audit requirements.

Requirements

Bachelor's Degree in Supply Chain Management, Logistics, Business Administration, Operations Management, Commerce, or a related field.
Minimum 2–5 years of experience in Inventory Management, Supply Chain Operations, Demand Planning, Logistics, or related functions.
Experience in inventory planning, replenishment, stock allocation, and inventory optimisation within a fast‑paced environment.
Strong analytical and problem‑solving skills with the ability to interpret inventory data and identify improvement opportunities.
Experience collaborating with cross‑functional teams and external distributors to achieve inventory and service level targets.
Proficiency in ERP systems (preferably SAP), Microsoft Excel, Power BI, and other reporting or analytics tools.
Strong communication, stakeholder management, and organisational skills with the ability to manage multiple priorities.
Experience in FMCG, beverage, manufacturing, pharmaceutical, or distribution industries is highly preferred.

HEINEKEN Malaysia with its portfolio of iconic international brands is the leading brewer in the country. The Company brews, markets and distributes:

The World’s No. 1 international premium beer Heineken®

The great taste of Heineken® with dealcoholised Heineken® 0.0

The World‑acclaimed iconic Asian beer Tiger Beer

The crystal‑cold filtered beer Tiger Crystal

The World’s No. 1 stout Guinness

The World’s No. 1 cider Strongbow Apple Ciders

The New Zealand inspired cider Apple Fox Cider

The all‑time local favourite Anchor Smooth

The premium Irish ale Kilkenny

The real shandy Anglia

HEINEKEN Malaysia also produces the wholesome, premium quality non‑alcoholic Malta. HEINEKEN Malaysia’s brand portfolio also includes the No. 1 German wheat beer Paulaner and Japan’s No. 1 100% malt beer Kirin Ichiban.

HEINEKEN Malaysia through its e‑commerce platform, Drinkies now delivers chilled beers and ciders on demand, within 60 minutes or as scheduled. Drinkies also offers freshly tapped beer to cater for home parties and other events including weddings and corporate dinners. For enquiries, call 012-281 8888 or visit www.drinkies.my

The Company continues to lead the responsible drinking agenda through its Drink Sensibly campaign.

Listed on the Main Market of Bursa Malaysia, HEINEKEN Malaysia’s principal shareholder is GAPL Pte Ltd based in Singapore. GAPL Pte Ltd is 100% owned by Heineken N.V.

For more information please visit: www.heinekenmalaysia.com