EXECUTIVE - GRAPHIC DESIGNER

EAD SDN BHD; Alor Gajah; On-site; MYR 28,000 - 50,000; Full time

Job summary

EAD SDN BHD is seeking an proactive E-Commerce Executive to manage and grow online sales channels, maintain product listings, process orders, and coordinate promotions for a smooth customer experience. The role requires attention to detail, teamwork, and strong communication skills across Malaysia’s ecommerce platforms.

The successful candidate will work with cross-functional teams to monitor stock, optimize listings, and support marketing efforts.

Qualifications

• Diploma or Bachelor's Degree in Business, Marketing, E-Commerce, or related field.
• Fresh graduates are encouraged to apply.
• Basic knowledge of e-commerce platforms such as Shopee, Lazada, TikTok Shop, or Shopify.
• Good communication and organizational skills.
• Proficient in Microsoft Office and Google Workspace.
• Able to work independently and as part of a team.
• Training and development provided.
• Friendly and supportive work environment.

Responsibilities

• Manage and update product listings on e-commerce platforms and company websites.
• Process and monitor online orders, payments, and deliveries.
• Coordinate with warehouse and logistics teams to ensure timely order fulfillment.
• Handle customer inquiries and provide excellent customer service.
• Monitor stock levels and ensure inventory information is accurate.
• Assist in planning and executing online promotions, campaigns, and marketing activities.
• Track sales performance and prepare basic reports.
• Ensure product information, pricing, and images are updated and accurate.

Skills

Communication

Organizational skills

Microsoft Office

Google Workspace

Shopee

Lazada

TikTok Shop

Shopify

Education

Diploma/Bachelor's in Business/Marketing/E-Commerce

Tools

Microsoft Office

Google Workspace

Job description

We are looking for a proactive and detail-oriented E-Commerce Executive to manage and grow our online sales channels. The ideal candidate will be responsible for maintaining product listings, processing online orders, coordinating promotions, and ensuring a smooth customer shopping experience across various e-commerce platforms.

Key Responsibilities

Manage and update product listings on e-commerce platforms and company websites.

Process and monitor online orders, payments, and deliveries.

Coordinate with warehouse and logistics teams to ensure timely order fulfillment.

Handle customer inquiries and provide excellent customer service.

Monitor stock levels and ensure inventory information is accurate.

Assist in planning and executing online promotions, campaigns, and marketing activities.

Track sales performance and prepare basic reports.

Ensure product information, pricing, and images are updated and accurate.

Requirements

Diploma or Bachelor's Degree in Business, Marketing, E-Commerce, or related field.

Fresh graduates are encouraged to apply.

Basic knowledge of e-commerce platforms such as Shopee, Lazada, TikTok Shop, or Shopify.

Good communication and organizational skills.

Proficient in Microsoft Office and Google Workspace.

Able to work independently and as part of a team.

Training and development provided.

Friendly and supportive work environment.