Executive, Culture & Change Transformation (Contract)

U Mobile; Kuala Lumpur; On-site; MYR 27,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Optical benefits

Insurance coverage

Flexi working hours

Staff device subsidies

Job summary

U Mobile is seeking an entry-level assistant in the Culture & Change Transformation Department to support planning, coordination and execution of initiatives across culture, change and employee engagement.

The role includes coordinating programmes, events, communications, surveys and basic reporting, with learning opportunities in EVP and values activation. Fresh graduates are welcome; you should be organised, creative, eager to learn and able to work with diverse stakeholders.

Qualifications

• Bachelor’s Degree in HR, Admin, Communications, Marketing, Psychology, Event Management or related field.
• Fresh graduates encouraged; candidates with up to two years of relevant experience may be considered.
• Internship or university project in HR, communications, events, employee engagement or project coordination a plus.
• Good written and verbal communication skills.
• Proficient with Microsoft Office applications (PowerPoint, Excel, Word, Outlook).
• Able to coordinate multiple tasks and meet agreed timelines.

Responsibilities

• Coordinate culture, change and employee engagement programmes.
• Maintain calendars, trackers, action logs and records.
• Coordinate meetings, workshops and engagement sessions.
• Prepare programme materials, attendance lists and feedback forms.
• Provide general admin support across the department’s three verticals.
• Support employee events and communications.
• Assist with townhalls and appreciation programmes.
• Collect employee feedback after events.
• Contribute to dashboards and management presentations.
• Maintain budget and vendor records.

Skills

Communication skills

Multitasking

Time management

Independent worker

Willing to learn

Education

Bachelor's Degree in HR/Business Admin/Communications

Tools

PowerPoint

Excel

Word

Outlook

Job description

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.

Let’s start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!

• Awarded For
• Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
• Bronze Winner in Cross-Generational Workforce Engagement (2024)
• Gold Winner for Excellence in Workplace Culture (2021)
• Comprehensive medical, dental, optical and insurance benefits
• Flexi working hours arrangements
• Staff Line & Device Subsidy
• Smart Casual Attire
• Child Parental Care Leave
• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
• Special employee discounts for selected F&B Brands

Role

Support the planning, coordination and execution of initiatives across the Culture & Change Transformation Department, covering:

• Change Management and Internal Communications
• Culture and Values Engagement
• Employee Engagement and Experience

The role will provide shared operational support to the department by coordinating programmes, employee events, communications, surveys, vendors, documentation and reporting.

This is an entry-level role suitable for a fresh graduate or early-career candidate who is organised, creative, willing to learn and passionate about creating a positive employee experience.

The Day-To-Day Activities

1. Programme Coordination and Administration

• Support the planning and execution of culture, change and employee engagement programmes.
• Maintain programme calendars, project trackers, action logs and departmental records.
• Coordinate meetings, workshops and engagement sessions.
• Follow up with internal stakeholders on agreed actions and deliverables.
• Prepare programme materials, attendance lists, feedback forms and supporting documentation.
• Provide general administrative support across the department’s three verticals.

2. Employee Events and Engagement Activities

• Support the coordination of townhalls, culture campaigns, employee appreciation programmes, festive celebrations, wellbeing activities and other employee events.
• Assist with venue arrangements, registrations, invitations, attendance tracking and event-day logistics.
• Coordinate with employees, vendors and internal support teams to ensure activities are delivered smoothly.
• Gather employee feedback following programmes and events.
• Support employee communities, recreational activities, CSR programmes and other initiatives that strengthen connection and belonging.

3. Culture and Values Activation

• Support activities that bring U Mobile’s EVP and values to life for employees.
• Assist in coordinating culture campaigns, values-based activities, team-building programmes and Culture Ambassador initiatives.
• Prepare toolkits, campaign materials, activity packs and programme updates.
• Coordinate with Culture Ambassadors and divisional representatives on participation and programme delivery.
• Support the collection of employee stories and examples that demonstrate U Mobile’s values.

4. Communications and Content Support

• Assist in preparing employee announcements, presentation decks, posters, newsletters and other communication materials.
• Coordinate the scheduling and publishing of approved content through internal communication channels.
• Support townhall communications and presentation preparation.
• Proofread materials and ensure information is clear, accurate and properly formatted.
• Work with relevant stakeholders to gather content, photographs and programme updates.

5. Survey and Reporting Support

• Support the administration of employee engagement surveys, pulse surveys and feedback activities.
• Monitor and track employee participation and response rates.
• Consolidate survey responses, programme feedback and participation data.
• Assist in preparing basic dashboards, reports and management presentations.
• Maintain accurate records of departmental programmes, outcomes and key metrics.

6. Vendor and Budget Administration

• Support vendor sourcing and coordination for departmental programmes and events.
• Assist in obtaining quotations and preparing the required procurement documentation.
• Track purchase requests, invoices, payments and programme expenditure.
• Maintain an updated budget tracker for departmental initiatives.
• Follow up with vendors and internal teams on administrative and logistical requirements.

About You

• Bachelor’s Degree in Human Resources, Business Administration, Communications, Marketing, Psychology, Event Management or a related field.
• Fresh graduates are encouraged to apply. Candidates with up to two years of relevant experience may also be considered.
• Internship, university project or extracurricular experience in HR, communications, events, employee engagement or project coordination would be an advantage.
• Good written and verbal communication skills.
• Comfortable using Microsoft PowerPoint, Excel, Word and Outlook.
• Able to coordinate multiple tasks and meet agreed timelines.
• Willing to learn and comfortable working with different stakeholders.
• Able to work independently on assigned tasks while seeking guidance when required.