Executive, Business Operations

CANON MEDICAL SYSTEMS MALAYSIA SDN. BHD.; Shah Alam; On-site; MYR 45,000 - 89,000; Full time

Benefits offered by this job

Insurance coverage

Flexi-working hours

Free parking

Casual Friday

Job summary

CANON MEDICAL SYSTEMS MALAYSIA SDN. BHD. is seeking an Operations Executive to provide operational and administrative support across tender management, order processing, customer service, and after-sales administration.

The role emphasizes accurate documentation and smooth coordination with internal and external stakeholders. The ideal candidate holds a Bachelor's/Diploma in Business, 3–5 years in business operations or sales support, and is proficient with Microsoft Office, CRM, and ERP

Qualifications

• Bachelor's Degree, Advance Diploma or Diploma in Business Administration, Sales Management, or a related field.
• Minimum 3 to 5 years of experience in business operations, sales support, service administration, order processing, or a similar role.
• Proficiency in Microsoft Office applications.
• Good communication and interpersonal skills.
• Basic knowledge of CRM & ERP systems.
• Strong problem-solving and follow-up skills.

Responsibilities

• Manage tender sourcing, documentation, and submission processes.
• Handle customer inquiries, quotations, and administrative support activities.
• Coordinate customer orders, procurement, deliveries, and payment follow-ups.
• Support service contracts, warranties, preventive maintenance, and after-sales administration.
• Ensure compliance with regulatory and company requirements.
• Maintain accurate records, inventory control, and data integrity.
• Prepare reports, meeting minutes, and operational documentation.
• Support continuous process improvement initiatives.
• Perform other duties as assigned.

Skills

Organizational skills

Multitasking

Communication

Microsoft Office

CRM

ERP

Education

Bachelor's/Diploma in Business related field

Tools

Microsoft Office

CRM

ERP

Job description

Provide operational and administrative support across tender management, order processing, customer service, after-sales administration, inventory control, compliance, and business operations. Ensure smooth execution of daily operations, accurate documentation, and effective coordination with internal and external stakeholders.

WHAT WE’RE LOOKING FOR

Fast learner who thrives in a fast-paced environment.

Positive team player with strong interpersonal skills.

Responsible, proactive, and detail oriented.

Strong organizational and multitasking abilities.

Able to work independently and meet deadlines.

REQUIREMENTS

Bachelor's Degree, Advance Diploma or Diploma in Business Administration, Sales Management, or a related field.

Minimum 3 to 5 years of experience in business operations, sales support, service administration, order processing, or a similar role.

Proficiency in Microsoft Office applications.

Good communication and interpersonal skills

Basic knowledge of CRM & ERP systems.

Strong problem-solving and follow-up skills.

KEY RESPONSIBILITIES

Manage tender sourcing, documentation, and submission processes.

Handle customer inquiries, quotations, and administrative support activities.

Coordinate customer orders, procurement, deliveries, and payment follow-ups.

Support service contracts, warranties, preventive maintenance, and after-sales administration.

Ensure compliance with regulatory and company requirements.

Maintain accurate records, inventory control, and data integrity.

Prepare reports, meeting minutes, and operational documentation.

Support continuous process improvement initiatives.

Perform other duties as assigned.

BENEFITS

Insurance, medical and dental coverage

Flexi-working hours

Free parking

Casual Friday

Other perks and benefits

We believe in providing staff members a conducive working environment, professional development and career advancement opportunities. Canon Medical Systems Malaysia specializes in sales and service of diagnostic medical imaging equipment and has an exciting opportunity for an enthusiastic Operations Executive to join our dynamic team.

WHY YOU SHOULD CONSIDER THIS OPPORTUNITY

You will be assisting the company to achieve agreed targets, and this exciting position offers opportunity to progress into a higher role.

JOB LOCATION

Unlock job insights

On the 19th December 2017, Toshiba Medical officially became part of the Canon Group. This has created a lot of excitement in the organization and many subsidiaries have been eager to quickly generate communications and materials that demonstrate that we are now a Canon company.

With effective on Jan 4, 2018, Toshiba Medical Systems Malaysia Sdn. Bhd has been changed to Canon Medical Systems Malaysia Sdn. Bhd. The names of the whole Toshiba Medical group companies and affiliated companies will also be changed accordingly.

The company will continue to operate in its current structure, and your contacts will remain unchanged.

We will continue to strengthen and expand the healthcare business and will remain committed to contributing to healthcare worldwide under its management slogan “Made for Life”, while aiming to expand and achieve continued growth.

On the 19th December 2017, Toshiba Medical officially became part of the Canon Group. This has created a lot of excitement in the organization and many subsidiaries have been eager to quickly generate communications and materials that demonstrate that we are now a Canon company.

With effective on Jan 4, 2018, Toshiba Medical Systems Malaysia Sdn. Bhd has been changed to Canon Medical Systems Malaysia Sdn. Bhd. The names of the whole Toshiba Medical group companies and affiliated companies will also be changed accordingly.

The company will continue to operate in its current structure, and your contacts will remain unchanged.

We will continue to strengthen and expand the healthcare business and will remain committed to contributing to healthcare worldwide under its management slogan “Made for Life”, while aiming to expand and achieve continued growth.

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.

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