Executive, Branch Support Operations (Fleet)

Carsome; Tanah Merah; On-site; MYR 45,000 - 78,000; Full time

Job summary

Carsome is seeking an Executive, Branch Support Operations (Fleet) to support vehicle handover, inspections, and logistics across its branches in Kelantan and the broader East Malaysia region. You will confirm car condition against inspection reports and assist with change of ownership processes, coordinating with the Logistics team.

Responsibilities include performing PDIs, inbound/outbound inspections, vehicle maintenance, Puspakom re-inspections, coordinating car washes and photoshoots,

Responsibilities

• Confirm car condition against inspection reports during handover
• Perform Pre-Delivery Inspections (PDI) and inbound/outbound inspections
• Coordinate vehicle maintenance and touch-ups, and ensure readiness for test drives
• Manage Puspakom B5/B7 re-inspections within timelines
• Update CarTracker (C2B) before/after collections to prevent discrepancies
• Coordinate car washing, photoshoots, and inter-branch transfers
• Update records in AppSheet and CMS for fleet movements
• Ensure accurate tagging of keys and proper collection/pre-collection planning
• Frequent liaison with Logistics team for inter-branch transfers
• Support stock counts and yard-to-branch transport arrangements

Job description

Executive, Branch Support Operations (Fleet)

About You
You will be reporting to the Assistant Team Leader, where you will be expected to confirm car condition against inspection report and help customer with change of ownership.

Your Day-to-Day

Vehicle Handover & Inspection

• Conduct Pre-Delivery Inspections (PDI)
• Perform inbound and outbound inspections on all IC to IC transfer cars and update records accordingly.
• Vehicle Maintenance & Upkeep
• Prepare vehicles for test drives, including post-test drive inspections and required touch-ups.
• Puspakom B5 / B7 re-inspection is conducted within the stipulated timeline to prevent expiry.
• Coordinate Car Wash or USP. Update AppSheet.
• Monthly stock counts to ensure vehicle inventory accuracy.
• Update CarTracker(C2B) before and after every collection to prevent discrepancies.
• Tag keys accurately based on vehicle number plates for easy tracking.
• Pre-collection preparation: Verify vehicle availability, park cars according to the Logistics team listing, and arrange transport from branches to the yard.
• Conduct PDI during dealer car collection from the yard.
• Transport cars from yard to branch for dealer pickup.
• Receive and facilitate car handovers from different branches.

Vehicle Transfer & Logistic Coordination

• Work closely with the Logistics team to facilitate inter-branch vehicle transfers.
• Self-collect and arrange Value Car photoshoots, especially for East Malaysia (EM) branches.
• CMS transfer store requests and manage inbound/outbound movements through TMS (Transport Management System).
• Loading/unloading vehicles onto trailers for inter-branch movement. Update CarRetailer App.

Your Know-How

• Qualification in SPM / Diploma / Degree (in any discipline).
• Preferably candidates possess some level of Automotive Education.
• Minimum 2 years of experience working in the Automotive industry.
• A valid driving license with a clean record and willingness to travel.
• Ability to interact and communicate with individuals at all levels.
• Ability to multitask, prioritize effectively and think fast to resolve challenging situations.
• Ability to work independently as well as within a team to support each other.
• A quality-first mentality in upholding CARSOME' s fleet quality standards.
• Familiarity with the JPJ or Puspakom’s procedure will be a plus point.