Executive Accounts Receivable

DKSH; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

DKSH Australia Finance is seeking an Accounts Receivable Specialist to ensure accurate, timely AR operations, support collections, reconciliation, and reporting. This role contributes to improving cash flow, reducing aged debt, and maintaining audit-ready documentation.

You will manage debtor aging, match receipts, follow up on payments, and work with internal teams to resolve disputes, ensuring timely collections and accurate balances.

Qualifications

• Detail-oriented with strong analytical and reconciliation skills.
• Experience in accounts receivable including ledger management and customer handling.
• Experience with high-volume customer accounts and rebates/claims.
• Proficient in Microsoft Excel; SAP experience is highly recommended.

Responsibilities

• Record AR and collection transactions for monthly/yearly closings.
• Prepare debtor aging reports and match receipts to invoices.
• Follow up on payments, resolve disputes, and clarify balances with debtors.
• Interact with internal stakeholders on debtors’ balances and collections.
• Build relationships with customers to ensure timely payment recovery.
• Provide AR status reports and receivables analysis for accountability.

Skills

Attention to detail

Analytical skills

Stakeholder management

Autonomous working

Proactive in reducing overdue

Education

Diploma or professional qualification in Accounting/Finance

Tools

Microsoft Excel

SAP

Word

PowerPoint

Job description

About The Role

The Accounts Receivable Specialist plays a critical role within the DKSH Australia Finance team, responsible for ensuring the accuracy, timeliness, and efficiency of all accounts receivable operations. This role supports accounts receivable collections, accounting, reconciliation, and reporting, actively contributing to improving cash flow, reducing aged debt, and supporting the overall financial health and transparency of the organization

What You Will Deliver

• Record all accounts receivable and collection transactions to ensure timely and accurate monthly and yearly accounts receivable closing.
• Prepare and review debtor aging reports, match receipts against invoices and aged balances.
• Follow up on payments due, solve disputes, and provide clarifications to debtors to ensure timely collections.
• Send debtors' confirmations and confirm intercompany balances with the relevant countries for month-end closing purposes.
• Respond to queries and clarifications to internal stakeholders on debtors' outstanding balances, collections, and related matters.
• Work closely with and build relationships with customers on collections and reconciliation of balances to ensure accurate and timely recovery of payments.
• Support customer rebate calculations and process approved amounts to customer ledgers.
• Provide administrative support with the preparation of the monthly accounts receivable status reports, collection status, and receivables analysis (e.g. days' sales outstanding, receivables turnover, etc.) for accountability purposes.
• Maintain up-to-date documentation and compliance with company policies and audit requirements.
• Create and update new customers using the Customer Creation Form portal.
• Forecasting of cash collections and tactical cash flow forecast with minimum variances.
• Release of orders on hold by getting necessary approvals where required, and preparation of blocked orders reports on a daily basis.
• Responsible for Accounts Receivable (A/R) related Internal Controls and save relevant samples/documents in the controls folder.
• Responsible for preparing and reviewing (Annual) Standard Operating Procedures (SOPs) for A/R tasks being performed.
• Drive self-learning and improvement in Accounts Receivable/Credit Monitoring and DKSH behavior as part of continuous learning.
• Self-starter and proactive in stakeholder management and leading the A/R reduction agenda.
• Proactively identify and suggest improvements to accounts receivable processes and systems.
• Stay up to date with DKSH finance procedures and evolving A/R best practices.
• Take ownership of assigned accounts and demonstrate accountability in resolving issues and meeting deadlines.

What You Bring

• Diploma or professional qualification in Accounting/Finance or a related discipline highly regarded.
• 3 plus years' experience in a similar role.
• Demonstrated experience in the accounts receivable function including managing the accounts receivable ledger, internal and external customer management, and issue resolution.
• Previous experience with high volume customer accounts with complex rebate and claims.
• Demonstrated strong attention to detail, strong analytical and reconciliation skills.
• Demonstrated proficiencies in office productivity tools (e.g. Microsoft Excel, Word, and PowerPoint); previous SAP experience is highly recommended.
• Demonstrated fluency in local language and ideally in English, both written and spoken.
• Drive to follow and resolve issues through to the end with a sense of accountability.
• Passionately results-oriented with a high sense of responsibility.
• High attention to detail.
• Acts with a sense of urgency.
• Able to work autonomously.
• Strong interpersonal skills with the ability to build effective working relationships.
• Resilient and adaptable, with the ability to manage multiple priorities in a fast-paced environment.
• Proactive in reducing overdue accounts and improving A/R performance.
• Able to work on AUS shift.

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Finance.