Executive Accounts Receivable

DKSH Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 48,000 - 72,000; Full time

Job summary

DKSH Malaysia Sdn Bhd is seeking an Accounts Receivable Specialist to join the DKSH Australia Finance team. You will ensure the accuracy and timeliness of all AR operations, support collections, accounting, reconciliation, and reporting, and contribute to improving cash flow and reducing aged debt.

The role requires a Diploma or professional qualification in accounting, 3+ years in AR, strong Excel and SAP experience, and the ability to work AUS shift while maintaining strong customer

Qualifications

• Diploma or professional qualification in Accounting/Finance or related discipline highly regarded.
• 3+ years' experience in a similar role, particularly in accounts receivable.
• Experience with high-volume customer accounts, complex rebates and claims.
• Strong attention to detail, analytical and reconciliation skills.
• Proficiency with Microsoft Excel; SAP experience highly recommended.

Responsibilities

• Record AR and collection transactions for timely monthly/yearly closing.
• Prepare and review debtor aging, match receipts to invoices and balances.
• Follow up on payments, resolve disputes, and ensure timely collections.
• Communicate with debtors and internal stakeholders about balances and collections.
• Build relationships with customers to reconcile balances and recover payments.
• Support rebate calculations and post amounts to customer ledgers.
• Prepare AR status reports and AR analysis (DSO, turnover).
• Maintain documentation for policies and audits.
• Create/update customers via the portal; forecast cash collections.
• Ensure internal controls and SOPs for AR are up to date.
• Drive AR process improvements and DKSH practices.

Skills

Attention to detail

Analytical skills

Stakeholder management

Autonomous work

Organisational skills

Education

Diploma or professional qualification in Accounting/Finance

Tools

SAP

Excel

Job description

The Accounts Receivable Specialist plays a critical role within the DKSH Australia Finance team, responsible for ensuring the accuracy, timeliness, and efficiency of all accounts receivable operations. This role supports accounts receivable collections, accounting, reconciliation, and reporting, actively contributing to improving cash flow, reducing aged debt, and supporting the overall financial health and transparency of the organization

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Finance.

About the Role

The Accounts Receivable Specialist plays a critical role within the DKSH Australia Finance team, responsible for ensuring the accuracy, timeliness, and efficiency of all accounts receivable operations. This role supports accounts receivable collections, accounting, reconciliation, and reporting, actively contributing to improving cash flow, reducing aged debt, and supporting the overall financial health and transparency of the organization

What You Will Deliver

• Record all accounts receivable and collection transactions to ensure timely and accurate monthly and yearly accounts receivable closing.
• Prepare and review debtor aging reports, match receipts against invoices and aged balances.
• Follow up on payments due, solve disputes, and provide clarifications to debtors to ensure timely collections.
• Send debtors' confirmations and confirm intercompany balances with the relevant countries for month-end closing purposes.
• Respond to queries and clarifications to internal stakeholders on debtors' outstanding balances, collections, and related matters.
• Work closely with and build relationships with customers on collections and reconciliation of balances to ensure accurate and timely recovery of payments.
• Support customer rebate calculations and process approved amounts to customer ledgers.
• Provide administrative support with the preparation of the monthly accounts receivable status reports, collection status, and receivables analysis (e.g. days' sales outstanding, receivables turnover, etc.) for accountability purposes.
• Maintain up-to-date documentation and compliance with company policies and audit requirements.
• Create and update new customers using the Customer Creation Form portal.
• Forecasting of cash collections and tactical cash flow forecast with minimum variances.
• Release of orders on hold by getting necessary approvals where required, and preparation of blocked orders reports on a daily basis.
• Responsible for Accounts Receivable (A/R) related Internal Controls and save relevant samples/documents in the controls folder.
• Responsible for preparing and reviewing (Annual) Standard Operating Procedures (SOPs) for A/R tasks being performed.
• Drive self-learning and improvement in Accounts Receivable/Credit Monitoring and DKSH behaviour as part of continuous learning.
• Self-starter and proactive in stakeholder management and leading the A/R reduction agenda.
• Proactively identify and suggest improvements to accounts receivable processes and systems.
• Stay up to date with DKSH finance procedures and evolving A/R best practices.
• Take ownership of assigned accounts and demonstrate accountability in resolving issues and meeting deadlines.

What You Bring

• Diploma or professional qualification in Accounting/Finance or a related discipline highly regarded.
• 3 plus years' experience in a similar role.
• Demonstrated experience in the accounts receivable function including managing the accounts receivable ledger, internal and external customer management, and issue resolution.
• Previous experience with high volume customer accounts with complex rebate and claims.
• Demonstrated strong attention to detail, strong analytical and reconciliation skills.
• Demonstrated proficiencies in office productivity tools (e.g. Microsoft Excel, Word, and PowerPoint); previous SAP experience is highly recommended.
• Demonstrated fluency in local language and ideally in English, both written and spoken.
• Drive to follow and resolve issues through to the end with a sense of accountability.
• Passionately results-oriented with a high sense of responsibility.
• High attention to detail.
• Acts with a sense of urgency.
• Able to work autonomously.
• Strong interpersonal skills with the ability to build effective working relationships.
• Resilient and adaptable, with the ability to manage multiple priorities in a fast-paced environment.
• Proactive in reducing overdue accounts and improving A/R performance.
• Able to work on AUS shift.

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Finance.