Executive Credit Control

DKSH Malaysia Sdn Bhd; Selangor; On-site; MYR 40,000 - 70,000; Full time

Job summary

DKSH Malaysia Sdn Bhd is seeking an Executive, Credit Control to manage day-to-day Accounts Receivable activities within our Central Services Finance team in Malaysia. You will ensure accurate posting, timely reporting, and continuous improvement across credit control operations.

Key responsibilities include processing invoices and credit notes, supporting month-end close, coordinating with Sales, Treasury, Tax and Customer Master, resolving disputes within SLAs, and driving process enhancements

Qualifications

• Degree or professional qualification in Accounting, Finance or related field.
• Fresh graduates welcome; 1–2 years AR/credit control experience is an advantage.
• Knowledge of local and international accounting standards; SAP experience is an advantage.

Responsibilities

• Support day-to-day AR clearing processes and reports for accuracy and timeliness.
• Process and post customer invoices, credit notes, debit notes, and adjustments.
• Assist month-end closing activities for timely financial reporting.
• Coordinate with Sales, Customer Master, Treasury and Tax on AR issues.
• Ensure disputes are resolved within SLAs and root causes identified.
• Apply first-time-right processing to minimize rework.
• Respond to stakeholder queries within targeted timelines.
• Communicate outstanding documents and pending requirements professionally.
• Drive continuous improvement of credit control via automation.
• Support Customer Master data maintenance as part of process integration.
• Attend audit queries with organized documentation.

Skills

Accounts Receivable

Credit control

Excel

PowerPoint

Word

Analytical skills

Attention to detail

English proficiency

Education

Degree or professional qualification in Accounting/Finance

Tools

SAP

Job description

The Executive, Credit Control manages day-to-day Accounts Receivable (AR) processes and reporting within DKSH's Central Services Finance function in Malaysia. This role is integral to maintaining financial accuracy, resolving disputes efficiently, and driving continuous improvement across credit control operations.

What You Will Deliver

• Support the management of day-to-day Accounts Receivable (AR) clearing processes and reports, ensuring accuracy and timeliness across all transactions
• Process and post customer invoices, credit notes, debit notes, and adjustments accurately in accordance with established financial standards
• Support month-end closing activities to contribute to timely and accurate financial reporting
• Coordinate with internal teams including Sales, Customer Master, Treasury, and Tax to resolve AR-related issues effectively and efficiently
• Ensure disputes are resolved within defined Service Level Agreements (SLAs), with root causes identified and addressed to prevent recurrence
• Apply first-time-right processing principles consistently to minimize rework and errors across all AR activities
• Respond to stakeholder queries within targeted timelines, managing requests and resolving potential issues in a professional and timely manner
• Communicate professionally with stakeholders regarding outstanding supporting documents and pending requirements
• Implement continuous improvement initiatives to streamline credit control processes and enhance efficiencies through better utilization of automated systems
• Support expanded scope of work, including Customer Master data maintenance, as part of ongoing process integration and organizational growth initiatives
• Attend to audit queries with accuracy and well-organized documentation as required

What You Bring

• Degree or professional qualification in Accounting, Finance, or a related discipline
• Fresh graduates are welcome to apply; 1 to 2 years of experience in Accounts Receivable or credit control is an advantage
• Good working knowledge of business and industry practices, with a sound understanding of local and international accounting standards, principles, and practices; credit control experience is preferred
• Proven hands-on experience with SAP accounting applications is an advantage
• Basic research and analytical skills, with strong attention to detail and a commitment to accuracy
• Proficiency in Microsoft Excel, Word, and PowerPoint
• Fluent in the local language and ideally in English, both written and spoken

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Finance.

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Advertising, Marketing & Communications Services 1,001-5,000 employees

DKSH’s purpose is to enrich people’s lives. For nearly 160 years, we have been marketing, selling, and

distributing high-quality products and brands for multinational and Fortune 500 companies. Through our

Business Units Consumer Goods, Healthcare, Performance Materials, and Technology, we deliver

sustainable growth for our partners. We contribute to improving the quality of life for our employees and

people in the local communities in which we operate. Headquartered in Switzerland, DKSH is publicly

listed and operates in 36 markets across Asia Pacific, Europe, and North America. We employ over

29,000 specialists and produced net sales of CHF 11.1 billion in 2023.

DKSH’s purpose is to enrich people’s lives. For nearly 160 years, we have been marketing, selling, and

distributing high-quality products and brands for multinational and Fortune 500 companies. Through our

Business Units Consumer Goods, Healthcare, Performance Materials, and Technology, we deliver

sustainable growth for our partners. We contribute to improving the quality of life for our employees and

people in the local communities in which we operate. Headquartered in Switzerland, DKSH is publicly

listed and operates in 36 markets across Asia Pacific, Europe, and North America. We employ over

29,000 specialists and produced net sales of CHF 11.1 billion in 2023.

What can I earn as a Credit Control Executive