Events & Experience Coordinator

Aeon Fantasy (Malaysia) Sdn. Bhd; Kuala Lumpur; On-site; MYR 39,000 - 61,000; Full time

Benefits offered by this job

Medical Miscellaneous allowance

Education support

Dental

Vision Insurance

Annual leave

Bonus

Long Service Award

Job summary

Aeon Fantasy (Malaysia) Sdn. Bhd. is seeking an Event Executive to support playground development and oversee events at AEON indoor brands in Kuala Lumpur. You will assist with planning, setup, and on-site coordination to ensure alignment with company standards.

The role covers vendor liaison, logistics, and data gathering for post-event reports, with emphasis on safety, customer service, and operational excellence during peak periods.

Responsibilities

• Assist in the execution of events for existing outlets, new store openings, and store revamps in accordance with company standards and guidelines.
• Coordinate daily event operations across all AEON Fantasy Indoor Playground brands, including Kidzooona, Wai Wai Park, KidsBox, Starkids, FANPEKKA, and Kidzooona Safari.
• Carry out event setup and dismantling activities, including decorations, equipment preparation, and venue arrangements in compliance with SOPs.
• Ensure adherence to all event-related SOPs, with particular focus on safety, customer service, and operational excellence.
• Provide operational support during special events and peak periods, including weekends and public holidays, to ensure smooth execution and positive customer engagement.
• Liaise with mall management, vendors, and suppliers to coordinate event logistics, materials, and service requirements.
• Support mascot operations, including scheduling, preparation, and on-site coordination during events.
• Manage event materials, decorations, and equipment inventory, ensuring proper usage, storage, maintenance, and tracking.
• Gather event data and customer feedback, and assist in preparing event performance and operational reports.
• Monitor event operations, identify issues proactively, and elevate concerns promptly to the Event Manager or Assistant Manager.
• Assist with procurement activities, including inventory ordering, purchase requisitions, Purchase Orders (PO), and Payment Voucher (PV) documentation in accordance with company procedures.
• Perform any other duties and special assignments as directed by management or the holding company, contributing to the overall success of the department and organization.

Job description

Aeon Fantasy (Malaysia) Sdn. Bhd. is seeking an Event Executive to support playground development and oversee events at AEON indoor brands in Kuala Lumpur. You will assist with planning, setup, and on-site coordination to ensure alignment with company standards.

The role covers vendor liaison, logistics, and data gathering for post-event reports, with emphasis on safety, customer service, and operational excellence during peak periods.