EV Body & Paint Service Manager

SR EV Automotive Sdn Bhd

Kuala Lumpur

Sur place

MYR 90 000 - 150 000

Plein temps

Il y a 2 jours

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Résumé du poste

SR EV Automotive Sdn Bhd, a leading Tesla approved body and paint shop in Malaysia, seeks a Service Manager to lead the Body & Paint Center team and deliver high-quality service and customer experience. You will oversee service policies, operations, and performance, ensuring timely vehicle maintenance and repairs while upholding safety standards.

Responsibilities include team leadership, process optimization, budget management, and KPI monitoring, with a focus on electric vehicle service

Qualifications

At least 3-5 years of experience in Aftersales service in Body & Paint automotive industry.
Expert knowledge of automotive equipment and services.
Proficient in using Microsoft Office and ERP software.
Hold a driver's license and a clean driving record.
Bachelor's or higher degree; automotive maintenance major advantageous.
Experience with hybrid/electric vehicles preferred.
Professional training with factories, distributors, or automakers preferred.

Responsabilités

Lead service policies and inventory of vehicles, equipment, and tools.
Understand the EV Operations Manual and manage the team accordingly to standards.
Identify management risks in daily operations and address them.
Improve customer experience and align services with customer needs.
Build and promote company culture and lead teams aligned with values.
Develop talent plans and implement organizational changes.
Ensure repairs meet quality, safety, and warranty standards; maintain documentation and compliance.
Monitor KPIs including cycle time, customer satisfaction, first-time quality, and throughput; manage workshop budget and profitability.