ERP System Analyst

Kossan Rubber Industries Berhad; Shah Alam; On-site; MYR 70,000 - 110,000; Full time

Job summary

Kossan Rubber Industries Berhad is seeking a System Analyst to provide functional and technical ERP support, troubleshoot issues, and back digital transformation initiatives in a manufacturing setting. Prior ERP support experience and familiarity with SAP Business One are preferred.

The role involves assisting with UAT, system enhancements, and SDLC activities to ensure solutions meet business requirements, along with end-user training to boost ERP adoption.

Qualifications

• Diploma, bachelor’s degree or professional certificate in Computer Science/IT/Finance or related field.
• 1–2 years of ERP system support experience, preferably SAP Business One.
• Good understanding of finance, sales, procurement, supply chain and manufacturing processes.

Responsibilities

• Provide day-to-day Level 1 ERP support including incident management, service requests and issue resolution.
• Support ERP modules covering finance, sales, procurement, inventory and manufacturing with internal teams and vendors.
• Perform root cause analysis, document solutions and escalate as needed.
• Support SAP updates, patches, system upgrades, integrations and performance monitoring.

Skills

ERP support experience

SAP Business One knowledge

Incident management

End-user training

Education

Diploma/Bachelor's in Computer Science or related

Tools

SAP Business One

Job description

We are looking for a System Analyst to provide functional and technical support for our ERP system, troubleshoot system issues, and support system enhancements and digital transformation initiatives. The ideal candidate should have ERP support experience, preferably with SAP Business One, and a good understanding of business processes in a manufacturing environment.

Key Responsibilities:

• Provide day-to-day Level 1 ERP support, including incident management, service requests, troubleshooting, and issue resolution.
• Support ERP modules covering finance, sales, procurement, inventory, and manufacturing, working with internal teams and vendors to resolve issues.
• Perform root cause analysis, document solutions, and escal...???
• Support SAP updates, patches, system upgrades, integrations, and performance monitoring to ensure system stability and business continuity.
• Participate in UAT, system enhancements, project implementation, and SDLC activities to ensure solutions meet business requirements.
• Provide end-user support, training, and guidance to improve ERP adoption and system usage.
• Identify opportunities for system, workflow, and process improvements, including AI and digital solutions aligned with business needs.
• Undertake any other projects and duties as assigned by the superior.

Job Requirements:

• Diploma, bachelor's degree, or Professional Certificate in Computer Science, Information Systems, Information Technology, Finance, or a related field.
• 1–2 years of experience in ERP system support, preferably SAP Business One.
• Good understanding of finance, sales, procurement, supply chain, and manufacturing processes.
• Hands-on experience in functional support, system operations, incident management, and troubleshooting.
• Basic understanding of SDLC, system integrations and workflows.
• Manufacturing or enterprise experience is an advantage.

STRETCHING LIMITS since 1979, KOSSAN has emerged today the world class manufacturer of latex disposable gloves and high technical engineered rubber products. KOSSAN strive to be the preferred and respected global company by protecting lives through purposeful rubber products. We committed to deliver extensive range of innovative and reliable products for diverse market needs with solid manufacturing capabilities with advanced technologies. As quality means high degree of excellence, we devoted in instilling international quality systems of every product we deliver.

STRETCHING LIMITS since 1979, KOSSAN has emerged today the world class manufacturer of latex disposable gloves and high technical engineered rubber products. KOSSAN strive to be the preferred and respected global company by protecting lives through purposeful rubber products. We committed to deliver extensive range of innovative and reliable products for diverse market needs with solid manufacturing capabilities with advanced technologies. As quality means high degree of excellence, we devoted in instilling international quality systems of every product we deliver.