ERP Support Specialist — Sage X3 & UAT Enablement

AwanBiru Technology Berhad; Cyberjaya; On-site; MYR 60,000 - 110,000; Full time

Benefits offered by this job

Medical

Parking

Outpatient coverage

Family coverage

Job summary

AwanBiru Technology Berhad in Malaysia seeks an ERP Support Consultant to provide L1/L2 Sage X3 functional support across Finance, Procurement, Sales, Inventory and Supply Chain.

You will diagnose issues, reproduce defects, document findings, escalate complex cases, and contribute to UAT, patches, and knowledge base maintenance.

Degree in Accounting/Business/Information Systems and ERP certifications are preferred; prior ERP exposure (Sage X3 or other ERP platforms) is advantageous.

Qualifications

• Experience in ERP application support, maintenance, implementation or troubleshooting.
• Degree in Accounting/Business/Information Systems or related discipline.
• ERP knowledge and experience with Sage X3 or other ERP systems preferred.

Responsibilities

• Provide L1/L2 Sage X3 functional support across Finance, Procurement, Sales, Inventory and Supply Chain.
• Diagnose, reproduce, document and escalate issues as needed.
• Build and maintain knowledge base, user manuals and SOPs.
• Support UAT, patches, configurations, and change requests.
• Coordinate with vendors/partners for defects and upgrades.
• Assist in training and user enablement.

Skills

ERP knowledge

Root cause analysis

User training

Ticket triage

Education

Bachelor's degree in Accounting / Business / Information Systems

Tools

Sage X3

Job description

AwanBiru Technology Berhad in Malaysia seeks an ERP Support Consultant to provide L1/L2 Sage X3 functional support across Finance, Procurement, Sales, Inventory and Supply Chain.

You will diagnose issues, reproduce defects, document findings, escalate complex cases, and contribute to UAT, patches, and knowledge base maintenance.

Degree in Accounting/Business/Information Systems and ERP certifications are preferred; prior ERP exposure (Sage X3 or other ERP platforms) is advantageous.