ERP Specialist (Coupa)

Carsome; Selangor; On-site; MYR 120,000 - 180,000; Full time

Job summary

Jora Malaysia is seeking an ERP professional with hands-on Coupa expertise to lead configuration, support, and continuous improvement of the Coupa P2P environment, while also supporting the NetSuite ERP landscape. You will test layouts, customize workflows, and ensure seamless integration between Coupa, NetSuite, and other applications.

The role requires a strong background in procurement and finance processes, experience with APIs, SQL data analysis, and ability to translate business

Qualifications

• Bachelor's degree in Computing / IT or equivalent
• 2+ years hands-on Coupa support and enhancements
• Knowledge of Coupa P2P modules, configurations and workflows
• Experience in report creation, dashboard design and data analysis

Responsibilities

• Administer and maintain the Coupa platform end-to-end, including suppliers, users, approval workflows, and configurations
• Support P2P processes in Coupa: requisitions, POs, invoices, expenses, supplier management
• Translate business requirements into Coupa configurations
• Configure approval chains, business rules, forms and workflow automations
• Design and maintain Coupa forms, templates, reports and dashboards
• Configure and maintain Coupa integrations with NetSuite and other systems
• Support data imports/exports and mass updates via Coupa tools and APIs
• Provide production support and testing for releases and enhancements
• Prepare user guides, conduct end-user training, drive continuous improvement

Skills

Coupa P2P

API integration

SQL data analysis

Procurement process knowledge

Reports & dashboards

Data migration familiarity

Education

Bachelor's degree in Computing/IT

Tools

Coupa

NetSuite

CSV imports

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

You are a hands-on ERP professional with strong, demonstrable expertise in Coupa. You will lead configuration, support, and continuous improvement of our Coupa Procure-to-Pay (P2P) environment, while also supporting our NetSuite ERP landscape. You'll test system layouts to ensure they meet business needs, and customize and configure workflows to facilitate seamless integration between Coupa, NetSuite, and other applications.

Key responsibilities

• Administer and maintain the Coupa platform end-to-end, including suppliers, users, approval workflows, and business configurations
• Support Procure-to-Pay (P2P) processes in Coupa; requisitions, purchase orders, invoices, expenses, and supplier management
• Gather and analyze business requirements from Procurement and Finance, translating them into Coupa system configurations
• Configure approval chains, business rules, forms, and workflow automations within Coupa
• Design, build, and maintain Coupa business forms, document templates, reports, and dashboards
• Configure and maintain Coupa integrations with NetSuite and other third-party systems; monitor integration jobs and troubleshoot interface issues
• Support data imports, exports, and mass updates using Coupa's native tools, APIs, and CSV imports
• Provide production support, resolve functional and technical issues, and support UAT and regression testing for Coupa releases and enhancements
• Prepare user guides, conduct end-user training, and drive continuous-improvement initiatives across the Coupa platform

About you

• Bachelor's Degree or Advanced Diploma in Computing / Software Engineering / Information Technology / Computer Science, or equivalent experience
• Minimum 2+ years of hands-on experience supporting and enhancing the Coupa platform; both functional and technical
• Knowledge of Coupa P2P modules, configurations, forms, templates, and workflow/approval-chain design
• Experience in report creation, dashboard design, and data analysis within Coupa
• Familiarity with APIs, CSV imports, and data migration activities; knowledge of SQL and data analysis is an advantage
• Strong understanding of Procurement and Finance business processes; ability to perform requirement gathering and process analysis
• Experience preparing functional specifications, test scripts, and business documentation
• Independent, analytical, and able to understand and improve business processes
• Strong analytical skills, attention to detail, teamwork, and adaptability