ERP Program Officer

Frencken; Johor; On-site; MYR 90,000 - 130,000; Full time

Job summary

Frencken Group Limited (FGL) is a Global Integrated Technology Solutions Company delivering ERP implementation and ongoing governance across multiple business units in Malaysia. The role focuses on supporting ERP program activities, data readiness, testing and cutover preparation to ensure a smooth go-live and sustained post-go-live performance.

The candidate will collaborate with process owners, data owners and IT teams to deliver successful ERP deployments and ongoing governance, aiming to

Responsibilities

• Support the ERP Program Manager in delivering ERP implementation activities across business functions and business units.
• Partner with business process owners, data owners and implementation consultants to support successful delivery of ERP implementation objectives.
• Support business readiness, data migration, user acceptance testing, training and cutover preparation.
• Support the ERP Program Manager in managing project risks, issue resolution, business readiness and delivery of implementation objectives.
• Partner with business stakeholders, IT teams and implementation consultants to drive alignment and support successful ERP deployment.
• Serve as a key member of the ERP governance and support team, working with business users and stakeholders to sustain ERP effectiveness, user adoption, and process compliance following go-live.
• Support ERP governance and ensure consistent application of standard business processes across business units.
• Partner with business process owners and data owners to maintain master data quality and governance.
• Support ERP enhancement requests, change management and continuous improvement initiatives.
• Monitor ERP adoption, process compliance and governance KPIs.
• Support future ERP rollouts and template deployment across additional business units.

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Frencken Group Limited (FGL) is a Global Integrated Technology Solutions Company focusing on the Aerospace, Analytical, Automotive, Healthcare, Industrial, Industrial Automation, Life sciences and Semiconductor segments. Offering global integrated design, prototyping, NPI, manufacturing and supply chain solutions. Frencken’s success is attributed to its technology, operations excellence and employees, and the quality of its leadership.

Phase 1 – ERP Implementation (Pre Go-Live)

• Support the ERP Program Manager in delivering ERP implementation activities across business functions and business units.
• Partner with business process owners, data owners and implementation consultants to support successful delivery of ERP implementation objectives.
• Support business readiness, data migration, user acceptance testing, training and cutover preparation.
• Support the ERP Program Manager in managing project risks, issue resolution, business readiness and delivery of implementation objectives.
• Partner with business stakeholders, IT teams and implementation consultants to drive alignment and support successful ERP deployment.

Phase 2 – ERP Governance & Continuous Improvement (Post Go-Live)

• Serve as a key member of the ERP governance and support team, working with business users and stakeholders to sustain ERP effectiveness, user adoption, and process compliance following go-live.
• Support ERP governance and ensure consistent application of standard business processes across business units.
• Partner with business process owners and data owners to maintain master data quality and governance.
• Support ERP enhancement requests, change management and continuous improvement initiatives.
• Monitor ERP adoption, process compliance and governance KPIs.
• Support future ERP rollouts and template deployment across additional business units.

Careers at Frencken

Frencken believes that people are one of our greatest assets, and that’s why we believe in finding the right people and investing in them. The day you decide to join us, you become our partner on a journey filled with creativity and breakthrough innovation.