ERP Business Analyst – System Development

Neo Innovation Tech (M) Sdn Bhd; Kuala Lumpur; On-site; MYR 90,000 - 150,000; Full time

Benefits offered by this job

Transport and carpark allowance

Medical claim entitlement

Career growth opportunities

Job summary

Neo Innovation Tech (M) Sdn Bhd is seeking an ERP Business Analyst to study requirements, map processes, design system solutions, and support testing and delivery.

With around 5 years of experience in business analysis, system analysis, ERP implementation, or related software projects, you will collaborate with users and developers to ensure a smooth rollout of ERP, MRP, inventory, purchasing, production, and sales modules.

Qualifications

• Bachelor’s degree in Computer Science, IT, Business IT, or related field.
• Around 5 years of experience in business analysis, system analysis, ERP implementation, or software projects.
• Experience in requirement gathering, business process mapping, gap analysis, and system documentation.
• Good understanding of ERP, MRP, inventory, purchasing, production, or sales systems.
• Able to understand system architecture, database concepts, APIs, integrations, and workflows.
• Experience in system testing, UAT coordination, issue tracking, and production support.
• Strong analytical, problem-solving, communication, and documentation skills.
• Able to communicate effectively with both business users and technical teams.

Responsibilities

• Conduct requirement studies with business users and stakeholders.
• Analyze business processes, workflows, system gaps, and improvement areas.
• Prepare functional specifications, process flows, user stories, and system documentation.
• Work with the development team to design system modules, database structures, workflows, and integrations.
• Support system architecture planning and provide technical input during solution design.
• Coordinate with developers to ensure requirements are clearly understood and implemented correctly.
• Prepare test scenarios, support system testing, UAT, troubleshooting, and issue resolution.
• Assist in ERP, MRP, inventory, purchasing, production, sales, retail, or related business system projects.
• Support system rollout, user training, documentation, and post-implementation support.
• Monitor project progress and coordinate communication between business users and technical teams.

Skills

Business analysis

ERP systems

Requirements gathering

UAT coordination

Documentation

Education

Bachelor's degree in Computer Science / IT

Tools

SQL databases

REST APIs

Git/GitHub

Job description

ERP Business Analyst – System Development

Established in 1998, Neo Innovation Tech (M) Sdn. Bhd., formerly Chiyoda Software Laboratory (M) Sdn. Bhd., has over 27 years of experience in IT consultancy and system development. In 2024, Neo Innovation Tech became part of the A-1 Bakery Group, providing IT operational support while developing practical business, retail, manufacturing, and ERP-related solutions.

About the Role

We are looking for an ERP Business Analyst with strong system understanding and technical awareness. The candidate will work closely with business users and developers to study requirements, analyze processes, design system solutions, support testing, and ensure successful system delivery.

This role is suitable for someone with around 5 years of experience in business analysis, system analysis, ERP implementation, or business application support.

Key Responsibilities

• Conduct requirement studies with business users and stakeholders.
• Analyze business processes, workflows, system gaps, and improvement areas.
• Prepare functional specifications, process flows, user stories, and system documentation.
• Work with the development team to design system modules, database structures, workflows, and integrations.
• Support system architecture planning and provide technical input during solution design.
• Coordinate with developers to ensure requirements are clearly understood and implemented correctly.
• Prepare test scenarios, support system testing, UAT, troubleshooting, and issue resolution.
• Assist in ERP, MRP, inventory, purchasing, production, sales, retail, or related business system projects.
• Support system rollout, user training, documentation, and post-implementation support.
• Monitor project progress and coordinate communication between business users and technical teams.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Business IT, or related field.
• Around 5 years of experience in business analysis, system analysis, ERP implementation, or software-related projects.
• Experience in requirement gathering, business process mapping, gap analysis, and system documentation.
• Good understanding of ERP, MRP, inventory, purchasing, production, sales, or other business application systems.
• Able to understand system architecture, database concepts, APIs, integrations, and application workflows.
• Experience in system testing, UAT coordination, issue tracking, and production support.
• Strong analytical, problem-solving, communication, and documentation skills.
• Able to communicate effectively with both business users and technical teams.

Added Advantage

• Experience with PHP, Laravel, CodeIgniter, Symfony, or similar web frameworks.
• Experience with databases such as PostgreSQL, MySQL, MSSQL, or similar relational databases.
• Familiarity with RESTful APIs, web services, third-party integrations, and system interfaces.
• Experience with GitHub, GitLab, Bitbucket, or similar version control tools.
• Knowledge of SDLC, Agile, Waterfall, project documentation, and change management.
• Exposure to cloud platforms such as AWS, Azure, or Google Cloud Platform.
• Experience in manufacturing, bakery, retail, distribution, or trading business systems.

What We Offer

• Competitive salary and benefits package.
• Exposure to end-to-end system implementation and business process improvement.
• Collaborative and dynamic work environment.
• Transport and carpark allowance.
• Medical claim entitlement.
• Career growth opportunities in business analysis, system design, and project leadership.