Fraud Data & Risk Insights Analyst

Citigroup; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Citi in Kuala Lumpur seeks a Fraud Operations Analyst to analyze fraud trends, validate data, and develop MIS reports. The role supports fraud management and policy improvement through data-driven recommendations.

You will collaborate with cross-functional teams, assess risks in business decisions, and ensure compliance with laws and Citi policies. Fluency in Mandarin and Cantonese is required.

Qualifications

• 0-2 years of experience in a related role.
• Demonstrated written and verbal communication.
• Proficient in Mandarin and Cantonese languages.

Responsibilities

• Analyze fraud trends, conduct investigations, and study loss data to identify fraud patterns.
• Perform data validation independently to support fraud management.
• Develop and produce Management Information Systems and analyses.
• Provide recommendations on fraud prevention and loss control with quality outcomes.
• Guide cross-functional teams on process improvement projects.
• Monitor and evaluate processes and data, identify policy gaps, and suggest policies.
• Interpret data to inform decisions, applying industry practices and standards.

Skills

Bilingual Mandarin & Cantonese

Strong communication

Analytical thinking

Education

Bachelor's degree

Job description

Citi in Kuala Lumpur seeks a Fraud Operations Analyst to analyze fraud trends, validate data, and develop MIS reports. The role supports fraud management and policy improvement through data-driven recommendations.

You will collaborate with cross-functional teams, assess risks in business decisions, and ensure compliance with laws and Citi policies. Fluency in Mandarin and Cantonese is required.