Engineering Technician

Techbond Manufacturing Sdn Bhd; Shah Alam; On-site; MYR 33,000 - 56,000; Full time

Benefits offered by this job

Flexible work arrangements

Competitive benefits

Supportive team culture

Job summary

Techbond Manufacturing Sdn Bhd in Shah Alam is seeking a hands-on Technician to service and support customers during field visits or dispatches. You will manage installations, repairs, maintenance, and tests, diagnosing issues to minimize downtime.

The role requires a Diploma in Technical or Engineering, at least one year of field service experience, and a valid GDL license. You will work with a proactive team, plan service schedules, and ensure compliance with EMS standards.

Qualifications

• Diploma in Technical, Engineering, or a related field.
• At least 1 year of hands-on field service experience.
• A valid GDL license with a clean driving record.
• Ability to troubleshoot, test, repair, and maintain technical equipment.

Responsibilities

• Provide field service including installation, repair, maintenance, and testing at customer sites.
• Diagnose errors and determine effective solutions with minimal downtime.
• Ensure compliance with ISO 9001 and ISO 14001.
• Maintain stock records and service reports.
• Liaise with sales for installation dates and service planning.
• Handle customer complaints and provide excellent service.

Skills

Troubleshooting

Customer communication

Mechanical aptitude

Planning

Education

Diploma in Technical/Engineering

Job description

The Technician provide service and customer support during field visit or dispatches by managing all site installation, repair, maintenance and test tasks for customers and diagnose errors or technical problems that arise during their visit. He will determine what solution will be most effective in fixing it with minimal downtime on equipment.

Tasks & responsibilities

• To ensure all activities are in compliance with the International Management System Standards, i.e. ISO 9001 and ISO 14001.
• To fully use PPE supplied by management
• To maintain adequate standards of (5S) housekeeping in the work place.
• To be conscious of any Environmental, safety and health awareness related to EMS.
• To segregate general wastes and schedule wastes according to EMS.
• To prevent any pollution to environment and minimize environmental impacts.
• To Plan daily weekly schedule for servicing.
• To perform monthly stock-take for Spare-Parts and update stock card
• To fill in Service Report upon completion of each servicing performed at customer’s factory and submit to Senior Technician.
• To compile and maintain complete records on all customers provided with free loan equipment.
• To administer all customer service operations. e.g. equipment requisition form processing, preparation of equipment & installation date, servicing requirements, stock control of spare parts, maintenance of tools and machinery.
• To develop and make recommendations on training, service activities or procedures, and stock levels.
• To handle and assist customer’s complaints.
• To be alert to competitive services and to keep sales and management informed concerning them.
• To liaise with sales personnel on equipment installation date.
• To perform all general & Emergency Call Services.
• To ensure adequate control of equipment spare parts, tools and machinery by stock card controlling.
• To ensure Engineering area is always neat and tidy and also to assist in Store Dept.
• To perform any other duties assigned by the management with full accountability and responsibility from time to time.

Are You the Right Fit?

We’re looking for a hands-on and driven individual to join our team! You’ll thrive in this role if you have the following:

What You Bring

• A Diploma in Technical, Engineering, or a related field
• At least 1 year of hands-on field service experience
• A valid GDL license with a clean driving record
• The ability to troubleshoot, test, repair, and maintain technical equipment

What Makes You Stand Out

• Strong troubleshooting and problem-solving skills
• Good planning and organizational abilities
• Confident in communicating with customers and delivering great service
• Solid mechanical aptitude with a practical, hands-on approach

Who You Are

• Adaptable and able to thrive in a fast-paced environment
• Committed and responsible in your work
• Comfortable working under pressure
• A strong team player with good communication skills

Join a fast-growing company where your ideas are valued, and your career growth is a priority. We offer flexible work arrangements, competitive benefits, and a supportive team culture that encourages learning and innovation.

If you’re looking to grow your career in a lively and supportive environment, we’d love to hear from you!

Last but not least, take a look at some of the exciting activities we’ve organized in the past here. You can get a glimpse of the fun and dynamic culture we’ve built here through these links :

Recruitment Notice

We do not appoint or welcome any recruitment agencies or headhunter services. All hiring activities are handled directly by our internal HR team. Please refrain from contacting us regarding such services.

Company Culture

TECHBOND offers outstanding opportunities within a positive work environment that amplifies the best qualities of our team members. Our culture is built on six fundamental values: Simplicity, Teamwork, Impact, Customer Focused, Keep Learning and Yes-Minded. We prioritize the development of our employees, fostering an atmosphere where individuals can reach their full potential through clear expectations and a robust performance evaluation system. At TECHBOND, we recognize and nurture individual potential, regularly reviewing job roles and performance to uncover talents and passions, devising tailored development plans to maximize strengths and job satisfaction.