Technical Specialist

TD Synnex; Selangor; On-site; MYR 36,000 - 48,000; Full time

Job summary

TD Synnex is seeking a junior Engineering Technician to design, build, install and maintain test equipment and software used in production and service areas. You will troubleshoot and modify electronic assemblies and sub-assemblies on complex circuit boards and systems.

The role involves collaborating with design engineering and customer operations to develop new service programs, ensuring quality and customer satisfaction, and creating detailed test procedures and manuals for operations staff.

Qualifications

• Work Experience: Typically, less than 2 years with bachelor's or equivalent
• Education and Certification(s): Bachelor's degree or equivalent experience
• Foundational knowledge of technical principles, concepts and standards acquired via academic instruction and/or relevant work experience of substantially the same level.
• Develops solutions to defined tasks, typical problems and projects appropriate in scope and complexity.
• May be solved by the application of specialized technical knowledge, concepts or theories.
• Work is usually performed independently and requires the exercise of judgment and discretion.
• Receives initial direction and work may be reviewed for accuracy and quality.
• Interacts mostly with immediate management, project leaders and other professionals within the department or function.
• Actions typically affect own work assignments and department but erroneous decisions or failure to accomplish work may require some assistance or resources from within the department to remedy.

Responsibilities

• Provides input during engineering design and support reviews and prototype builds on functional requirements, product designs and potential problems as it relates to testing and manufacturing.
• Collaborates with design engineering and customer operations to establish new or redesign existing service programs.
• Ensures product meets internal and external quality requirements and customer specifications.
• Creates support and repair procedures and processes, writes troubleshooting guides and develops testing techniques.
• Trains operations personnel on support and manufacturing processes, product schematics, AVL's, BOM's drivers, applications and firmware functions.
• Compiles and maintains test-related documentation including test plans, procedures, results and reports

Job description

Designs, builds, installs and maintains test equipment and installs software used in the production and service areas. Troubleshoots, repairs and modifies electronic assemblies and sub-assemblies of complex circuit boards and systems.

Job Purpose

Designs, builds, installs and maintains test equipment and installs software used in the production and service areas. Troubleshoots, repairs and modifies electronic assemblies and sub-assemblies of complex circuit boards and systems.

Responsibilities

• Provides input during engineering design and support reviews and prototype builds on functional requirements, product designs and potential problems as it relates to testing and manufacturing.

• Collaborates with design engineering and customer operations to establish new or redesign existing service programs.

• Ensures product meets internal and external quality requirements and customer specifications.

• Creates support and repair procedures and processes, writes troubleshooting guides and develops testing techniques.

• Trains operations personnel on support and manufacturing processes, product schematics, AVL's, BOM's drivers, applications and firmware functions.

• Compiles and maintains test-related documentation including test plans, procedures, results and reports

Knowledge, Skills and Experience

• Work Experience: Typically, less than 2 years with bachelor's or equivalent

• Education and Certification(s): Bachelor's degree or equivalent experience

• Foundational knowledge of technical principles, concepts and standards acquired via academic instruction and/or relevant work experience of substantially the same level.

• Develops solutions to defined tasks, typical problems and projects appropriate in scope and complexity.

• May be solved by the application of specialized technical knowledge, concepts or theories.

• Work is usually performed independently and requires the exercise of judgment and discretion.

• Receives initial direction and work may be reviewed for accuracy and quality.

• Interacts mostly with immediate management, project leaders and other professionals within the department or function.

• Actions typically affect own work assignments and department but erroneous decisions or failure to accomplish work may require some assistance or resources from within the department to remedy.

Working Conditions

• May be required to travel.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.