Engineer, System

Daikin Applied (Malaysia) Sdn Bhd; Petaling Jaya; On-site; MYR 40,000 - 60,000; Full time

Benefits offered by this job

Generous Leave Policies

Comprehensive Medical & Wellness

Exclusive Employee Benefits

Job summary

Daikin Applied (Malaysia) Sdn Bhd is looking for a customer service professional to maximize sales and enhance customer satisfaction. Responsibilities include providing technical support and managing the distribution network effectively.

Candidates should hold a degree in engineering and be proficient in Mandarin and English. The role requires analytical skills and a proactive approach to customer relations.

Generous leave policies and comprehensive medical benefits are offered.

Qualifications

• Minimum CGPA 3.0 or second class upper.
• Good understanding of customer needs and requirements.
• Highly self-motivated and willing to enhance customer relationships.

Responsibilities

• Provide sound technical support and total air conditioning solutions.
• Gather and follow-up on product quality issues.
• Execute sales and marketing activities and strategies.

Skills

Mandarin proficiency

English communication

Analytical skills

Negotiation skills

Interpersonal skills

HVAC knowledge

Customer relationship

Education

Degree in Engineering

Job description

To provide customer service to non-contract customers and dealers in order to maximize service sales and customer satisfaction.

Develop, expand, and sustain distribution network and enhance excellent relationship with business partners and customers.

Provide system design, other sales support to customers and market Daikin brand image professionally.

Develop teamwork among DAPM members to promote Daikin AP Sales for Malaysia.

Execute sales and marketing activities, plans & strategies.

Adhere and comply with SOPP guidelines.

Cost effectiveness and control.

Perform any other duties directed by the Manager.

Key Responsibilities:

Provide sound technical support and total air conditioning solution to all sales enquiries/project bids/tenders; equipment selection to designing; pre to post sales assistance, etc.

Gather and follow-up on product quality issues with Product Development team or Field Operation Engineers/Technicians until problem is resolved.

Take up new challenges and additional responsibilities, includes non-core/non-related functional roles.

Safety at work & worksites at all times.

Requirement:

Candidate must possess Degree in Engineering (Mechanical, Mechatronics, Electrical & Electronics) or equivalent qualifications from reputable education institution with minimum CGPA 3.0 or second class upper.

Mandarin language proficiency is required to communicate with Mandarin‑speaking clients and overseas suppliers.

Ability to communicate effectively in Mandarin and English to support client interactions and supplier coordination.

Good understand on customer needs, requirements and possess good analytical skills.

Aggressive (go-getter), outgoing and sociable personality.

Highly self‑motivated and willing to work the extra mile in enhancing customer relationship.

Possess good communication, negotiation skills and interpersonal skills.

Candidate possessing HVAC knowledge would be an added advantage.

Position is required in Ara Damansara, Petaling Jaya and Masai, Johor.

Fresh graduates are welcome to apply.

Daikin Malaysia Sdn. Bhd. (DAMA), a leader in the HVAC-R industry since 1974, represents trusted brands like Daikin and Acson. Specializing in manufacturing, innovation, and sales, DAMA delivers energy-efficient HVAC solutions globally.

Daikin R&D Malaysia Sdn. Bhd. (DRDM), Southeast Asia’s largest HVAC-R R&D center since 1998, pioneers sustainable and high-performance technologies. Through cutting-edge research and global collaboration, DRDM drives innovation and promotes environmental sustainability. Together, DAMA and DRDM offer world-class HVAC solutions.

Daikin Malaysia Sdn. Bhd. (DAMA), a leader in the HVAC-R industry since 1974, represents trusted brands like Daikin and Acson. Specializing in manufacturing, innovation, and sales, DAMA delivers energy-efficient HVAC solutions globally.

Daikin R&D Malaysia Sdn. Bhd. (DRDM), Southeast Asia’s largest HVAC-R R&D center since 1998, pioneers sustainable and high-performance technologies. Through cutting-edge research and global collaboration, DRDM drives innovation and promotes environmental sustainability. Together, DAMA and DRDM offer world-class HVAC solutions.

Perks and benefits Generous Leave Policies Comprehensive Medical & Wellness Benefits Exclusive Employee Benefits