Endpoint & Office Productivity Specialist

Tune Protect Group Berhad; Kuala Lumpur; On-site; MYR 52,000 - 78,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

Education support

Dental

Sports (e.g. Gym)

Vision

Overseas project opportunities

Job summary

Tune Protect Group Berhad is seeking an Endpoint Administrator to provision, configure, and support Windows and Mac endpoints, manage user access via Active Directory and MS365, and ensure security best practices are followed. You will collaborate with Infrastructure, Cloud, and Security teams to resolve issues and keep SLAs.

A strong focus on documentation and end-user productivity is essential. The role requires hands-on experience with Windows/macOS provisioning, AD/MS365, and endpoint

Qualifications

• Bachelor’s degree in computer science, information technology, engineering, or equivalent experience.
• Minimum 2 years of hands-on endpoint management experience.
• Experience with provisioning and configuration of Windows and macOS endpoints.
• Knowledge of Active Directory authentication and user management.
• Knowledge of MS365 environment including Exchange and security settings.
• Familiarity with endpoint security tools (antivirus, DLP, PAM).
• Strong communication and documentation skills.

Responsibilities

• Provision, setup, and configure Windows and Mac endpoints for end-users and approved company apps.
• Manage users in Microsoft AD and MS365, provisioning accounts and software per role.
• Respond to requests and incidents with focus on customer satisfaction and SLAs.
• Troubleshoot hardware, software, and network-related issues with Infra, Cloud, and Security teams.
• Monitor performance to meet SLAs and forecast capacity and resource needs.
• Maintain inventory and documentation including guides and change requests.
• Ensure security best practices are followed and act as SME for endpoints and office productivity.

Skills

Endpoint management

Active Directory

MS365

Security best practices

Documentation & SOPs

Education

Bachelor's degree in Computer Science/IT or equivalent

Tools

Microsoft AD

MS365

Office Productivity software

Endpoint security software

Job description

Tune Protect Group Berhad is seeking an Endpoint Administrator to provision, configure, and support Windows and Mac endpoints, manage user access via Active Directory and MS365, and ensure security best practices are followed. You will collaborate with Infrastructure, Cloud, and Security teams to resolve issues and keep SLAs.

A strong focus on documentation and end-user productivity is essential. The role requires hands-on experience with Windows/macOS provisioning, AD/MS365, and endpoint