Endpoint & Office Productivity Specialist

Tune Protect Group Berhad; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

Education support

Dental

Sports (e.g. Gym)

Vision

Opportunity to work on overseas projek

Job summary

Tune Protect Group Berhad is seeking an IT Endpoint Administrator to provision, configure, and support Windows and Mac endpoints for end users. You will manage access via AD and MS365, install productivity and security software, and resolve hardware, software, and basic network issues.

The role requires hands-on experience with Windows/Mac endpoints, Office/Teams/Adobe Sign, and endpoint security tools, along with strong documentation and collaboration skills.

Qualifications

• Bachelor’s degree in computer science, Engineering, Information Technology or extensive field experience in lieu.
• Min 2 years of experience.
• Hands-on experience installing and configuring Microsoft Windows desktops/notebooks.
• Experience with Apple Mac desktops/notebooks a plus.
• Experience with endpoint productivity software such as Microsoft Office, Teams, and Adobe Sign.
• Experience with endpoint security software such as antivirus, DLP, and PAM.

Responsibilities

• Provisioning, setup, and configuration of Windows/Mac endpoints for OS and company apps for end-users.
• Manage user provisioning via Microsoft AD and MS365.
• Respond to requests and incidents with focus on customer satisfaction.
• Troubleshoot hardware, software, and systems with Infrastructure, Cloud and Security teams.
• Monitor performance to meet SLAs and forecast resource usage.
• Maintain inventory and documentation of endpoints and software.
• Ensure security best practices are followed and act as SME for endpoints/productivity software.
• Collaborate with vendors and internal teams to meet goals and explore new technologies.

Job description

Tune Protect Group Berhad is seeking an IT Endpoint Administrator to provision, configure, and support Windows and Mac endpoints for end users. You will manage access via AD and MS365, install productivity and security software, and resolve hardware, software, and basic network issues.

The role requires hands-on experience with Windows/Mac endpoints, Office/Teams/Adobe Sign, and endpoint security tools, along with strong documentation and collaboration skills.