End User Compute Engineer – Virtual Desktops & IT Ops

Nextdc Ltd.; Petaling Jaya; On-site; MYR 89,000 - 134,000; Full time

Job summary

NEXTDC invites an experienced End User Compute (EUC) Engineer to own the ongoing management, operations and support of our EUC environment in Malaysia, Petaling Jaya. You will independently assess technical problems and design the right solution with minimal supervision.

Responsibilities include managing physical and virtual desktops, providing on-site and remote support, administering Entra ID, SCCM and Intune, and ensuring endpoint security.

Qualifications

• Minimum 5 years in EUC support and operations, autonomous and outcome-focused.
• Hands-on with SCCM, Intune, Defender for Endpoint and Entra ID.
• Strong communication, able to engage end users and stakeholders.
• Certs like MD-102/MS-102 desirable; CompTIA A+ a plus.
• Experience with AV/collaboration tech and ITSM platforms such as ServiceNow.
• Bachelor's degree in IT, CS or related field.

Responsibilities

• Managing client computing environments, including physical hardware and virtual desktops, to optimise performance and uptime.
• Providing on-site and remote technical support, diagnosing and resolving hardware, software, and network issues.
• Administering identity and access through Microsoft Entra ID.
• Administering Windows endpoint management via SCCM and Intune, enforcing security policies.
• Managing device imaging, software deployment, OS patching, and endpoint security across the fleet.
• Supporting collaboration technology, including Microsoft Teams, Neat devices, and BrightSign signage.
• Engaging with stakeholders to gather requirements and implement solutions.

Skills

EUC expertise

Autonomy

Stakeholder engagement

Strong communication

Education

Bachelor's degree in IT / CS

Tools

Microsoft SCCM

Microsoft Intune

Defender for Endpoint

Entra ID

ITSM (ServiceNow)

Teams

Neat

BrightSign

Job description

NEXTDC invites an experienced End User Compute (EUC) Engineer to own the ongoing management, operations and support of our EUC environment in Malaysia, Petaling Jaya. You will independently assess technical problems and design the right solution with minimal supervision.

Responsibilities include managing physical and virtual desktops, providing on-site and remote support, administering Entra ID, SCCM and Intune, and ensuring endpoint security.