VDI & Endpoint Engineer for Enterprise IT

uobgroup; Malaysia; On-site; MYR 60,000 - 90,000; Full time

Job summary

6255 UOB Innovation Hub 2 Sdn Bhd in Malaysia is seeking an experienced End User Computing (EUC) and VDI specialist to administer and support enterprise VDI platforms, including Omnissa Horizon, VMware Horizon, Citrix, and Nutanix environments, while ensuring reliable desktop services for the business.

Responsibilities include daily monitoring, incident management, device provisioning, software deployment, OS patching, and endpoint security with Microsoft Defender for Endpoint; you will also

Qualifications

• 3–7 years of experience in End User Computing (EUC), VDI, or Endpoint Infrastructure support.
• Hands-on experience supporting: Omnissa Horizon / VMware Horizon
• Experience with VMware ESXi and vCenter
• Experience with Microsoft Intune
• Experience with MECM/SCCM
• Experience with Microsoft Defender for Endpoint
• Experience supporting enterprise-scale VDI environments

Responsibilities

• Administer and support enterprise VDI platforms including Omnissa Horizon, VMware Horizon, Citrix, and Nutanix environments.
• Perform daily monitoring, maintenance, and operational support for VDI infrastructure and virtual desktop services.
• Support endpoint management platforms including Microsoft Intune and MECM/SCCM.
• Assist with device provisioning, software deployment, operating system patching, and endpoint compliance activities.
• Support endpoint security technologies including Microsoft Defender for Endpoint and Trellix Endpoint Security.
• Investigate, troubleshoot, and resolve VDI, endpoint, and endpoint security incidents.
• Perform root cause analysis and support service restoration activities for production incidents.
• Support platform upgrades, patching, maintenance windows, and technology refresh initiatives.
• Monitor platform health, identify issues proactively, and escalation complex issues where required.
• Maintain operational documentation, technical procedures, and support records.
• Collaborate with infrastructure, network, security, and application support teams on issue resolution and platform improvements.
• Participate in after-hours support and maintenance activities when required.

Skills

EUC/VDI experience

Analytical

Communication

Tools

Omnissa Horizon

VMware Horizon

VMware ESXi

vCenter

Microsoft Intune

MECM/SCCM

Microsoft Defender for Endpoint

Job description

6255 UOB Innovation Hub 2 Sdn Bhd in Malaysia is seeking an experienced End User Computing (EUC) and VDI specialist to administer and support enterprise VDI platforms, including Omnissa Horizon, VMware Horizon, Citrix, and Nutanix environments, while ensuring reliable desktop services for the business.

Responsibilities include daily monitoring, incident management, device provisioning, software deployment, OS patching, and endpoint security with Microsoft Defender for Endpoint; you will also