Employee Relations/Industrial Relations Specialist

AT&S AUSTRIA TECHNOLOGIE & SYSTEMTECHNIK (MALAYSIA) SDN. BHD.; Kedah; On-site; MYR 90,000 - 130,000; Full time

Job summary

AT&S AUSTRIA TECHNOLOGIE & SYSTEMTECHNIK (MALAYSIA) SDN. BHD. seeks an Employee Relations/Industrial Relations Specialist to serve as the first contact for employees on grievances, conflicts, and disciplinary actions.

You will manage PIP processes, act as Prosecuting Officer in Domestic Inquiries, and support union-management activities while maintaining compliant ER/IR programs. The role involves coordinating employee engagement, developing ER policies, and analyzing data to drive

Qualifications

• Bachelor's degree in HR, business administration, or related field required.
• Experience with blue-collar workforce management and unions preferred.
• Strong problem-solving and conflict-resolution skills.

Responsibilities

• Act as first point of contact for shopfloor employees on grievances and conflicts.
• Execute disciplinary actions and manage PIP for performance issues.
• Prosecute in domestic inquiries and support CA negotiations.
• Maintain records of disciplinary actions and inquiries per policy.
• Coordinate employee engagement activities and union-management forums.
• Analyze ER metrics and report trends to improve processes.

Skills

Employee relations

Industrial relations

Conflict resolution

Disciplinary actions

Data analysis

Education

Bachelor's degree in Human Resources, Business Administration, or related field

Job description

Employee Relations/Industrial Relations Specialist

This role serves as the first point of contact for employees regarding workplace concerns, grievances, and conflict resolution. You will execute disciplinary actions, handle employee grievances, manage Performance Improvement Plans, and act as Prosecuting Officer in Domestic Inquiries. The role involves managing employee relations programs, coordinating engagement activities, and supporting union management to maintain effective working relationships with recognised trade unions and employee representatives.

Key responsibilities

Industrial Relations

• a. Act as the first point of contact for shopfloor employees regarding workplace concerns, grievances, and conflict resolution.
• b. Execute disciplinary actions on misconduct cases, handle employee grievances, manage Performance Improvement Plan (PIP) on poor performance employees and act as Prosecuting Officer in Domestic Inquiry.
• c.Maintain records of disciplinary actions, warning letters, and domestic inquiries in accordance with the Company policy.
• d.Conduct exit interviews, identify root causes for attrition, and submit periodic analysis reports.
• e.Coordinate and participate in employee engagement activities and communication forums (e.g., tea talk, town hall, etc.).
• f. Union Management -Support the ER/IR Manager to manage and maintain effective working relationships with recognised trade union(s) and employee representatives including assisting in collective agreement (CA) negotiations, union consultations and other union-management engagements or activities. Handle and resolve employee and union-related matters or grievances in a constructive and timely manner while ensuring compliance with applicable laws, collective agreements and company policies.

Employee Relations

• a.Develop, implement and manage employee relations programs and initiatives to promote a positive workplace activity required by the Company.
• b.Create and administer employee recognition programs to acknowledge and rewards outstanding performance and achievements.
• c.Plan and organize employee events such as annual dinner, JCC, contest on major festival, and any ad-hoc activity.
• Ensure compliance with relevant employment laws and regulations in all employee programs and activities.

Employee Grievance and Suggestion

• a. Manage the Employee Suggestion Box and collect and review suggestions accordingly.
• b. Liaise with relevant departments for feedback and implementation.
• c. Ensure closure and communication of feedback to employees.

Policy Development and Implementation

• a.To help establish ER/IR process flow, procedures, policies and guidelines.
• b. Conduct training or awareness sessions on ER/IR policies.

Data Analysis, Reporting and Others

• a.To support ER/IR Manager to monitor and analyze ER metrics and trends to proactively address issues and recommend improvements.

About you

• Bachelor's degree in Human Resources, Business Administration, or any related field
• Strong understanding of employment laws and compliance
• Experience with blue-collar workforce management
• Problem-solving and conflict resolution skills
• Experience in unionized environments is mandatory
• Hands-on experience managing trade unions or workers' unions in a manufacturing or similar industrial environment

AT&S is a globally leading manufacturer of high-end printed circuit boards and IC substrates. AT&S industrialises leading-edge technologies for its core business segments Mobile Devices & Substrates, Automotive, Industrial and Medical. AT&S has its headquarters in Austria and global presence with production sites in Austria (Leoben, Fehring) and plants in India (Nanjangud), China (Shanghai, Chongqing) and Korea (Ansan near Seoul). A new high-end production site for IC substrates is currently being established in Kulim, Malaysia. In Leoben, a European competence centre including series production is being built. The company employs roughly 15,000 people. For further information please visit www.ats.net

AT&S is a globally leading manufacturer of high-end printed circuit boards and IC substrates. AT&S industrialises leading-edge technologies for its core business segments Mobile Devices & Substrates, Automotive, Industrial and Medical. AT&S has its headquarters in Austria and global presence with production sites in Austria (Leoben, Fehring) and plants in India (Nanjangud), China (Shanghai, Chongqing) and Korea (Ansan near Seoul). A new high-end production site for IC substrates is currently being established in Kulim, Malaysia. In Leoben, a European competence centre including series production is being built. The company employs roughly 15,000 people. For further information please visit www.ats.net