Employee Benefits Growth & Partnerships Manager

Great Eastern; Kampung Malaysia Tambahan; On-site; MYR 120,000 - 180,000; Full time

Job summary

Great Eastern is seeking a senior Employee Benefits partnerships professional in Kuala Lumpur to drive growth via Direct and bank channels. You will manage bank relationships, optimize referrals, and expand the SME client portfolio.

The role requires engaging with internal teams to ensure seamless service delivery and client satisfaction. Responsibilities include acquiring new business, enhancing SME penetration, and coordinating campaigns with bank partners.

Qualifications

• Preferably tertiary qualification in Marketing, Business, Administration or Insurance.
• Strong customer focus with ability to build relationships within and outside the organization.
• Excellent interpersonal, communication and networking skills with a track record in sales/marketing/business development.
• Ability to handle Bank partners and client requests with urgency and objectivity.
• Results-driven, self-motivated and able to work under pressure.
• Proficient in MS Office (Word, Excel, PowerPoint).
• Ability to communicate, present, persuade and influence credibly at all levels.

Responsibilities

• Drive new business acquisition through Direct and Bank referral channels.
• Work with bank partners to generate quality referrals and convert leads into new business.
• Develop strategies to enhance SME penetration and channel performance.
• Build and maintain relationships with bank stakeholders to strengthen collaboration and referrals.
• Conduct engagement sessions with bank partners to promote EB solutions and increase product awareness.
• Support bank-led SME initiatives, campaigns and events to boost visibility and referrals.
• Monitor referral performance and identify opportunities to optimize conversions.
• Conduct presentations and benefit briefings to prospective SME clients and bank-referred leads.
• Provide consultative recommendations by analysing claims experience and utilization reports for cost-management.
• Identify opportunities to increase client product holding via cross-selling and upselling.
• Support day-to-day admin servicing of SME clients and bank-referred accounts.
• Ensure smooth rollout of new policies including enrolment, briefings, setup and billing.

Skills

Marketing

Business development

Sales

Customer focus

Relationship building

Interpersonal communication

Networking

MS Office

Education

Tertiary qualification in Marketing, Business, Administration or Insurance

Tools

MS Office

Job description

Great Eastern is seeking a senior Employee Benefits partnerships professional in Kuala Lumpur to drive growth via Direct and bank channels. You will manage bank relationships, optimize referrals, and expand the SME client portfolio.

The role requires engaging with internal teams to ensure seamless service delivery and client satisfaction. Responsibilities include acquiring new business, enhancing SME penetration, and coordinating campaigns with bank partners.