Embedded GSOC Security Systems Analyst (24/7)

BluOcean Security Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

BluOcean Security Sdn Bhd is seeking an Embedded GSOC Physical Security System Analyst to monitor and troubleshoot security systems for a 24x7 SOC with an MNC client. The role requires onsite work and rotation across morning, afternoon, and night shifts.

You will perform health checks, generate incident reports, and coordinate with vendors, while applying knowledge of access control, CCTV, and alarm systems. Proficiency in English and strong communication are essential.

Qualifications

• Bachelor's degree in CS or IS.
• Experience is advantageous.
• Genetec knowledge is an advantage.
• Basic IT hardware, networking, and database understanding.
• Willing to work onsite on shift hours (including night shift).
• Excellent communication and coordination skills.
• English fluency; other languages a plus.

Responsibilities

• Monitor/troubleshoot/manage the security system for the 24x7 SOC.
• Perform daily system health checks and monitor health status.
• Data analysis and generate client reports.
• Support and troubleshoot software issues including access control, CCTV, alarm, and visitor management.
• Acknowledge alarms, answer calls, and troubleshoot.
• Log defects and track via trouble tickets.
• Document steps to resolve incidents in the service ticketing system.
• Program access control and intrusion detection hardware upon approval.

Skills

Communication skills

Coordination skills

Adaptability

English proficiency

Education

Bachelor's degree in Computer Science or Information Systems

Tools

Genetec

Access control systems

CCTV systems

Job description

BluOcean Security Sdn Bhd is seeking an Embedded GSOC Physical Security System Analyst to monitor and troubleshoot security systems for a 24x7 SOC with an MNC client. The role requires onsite work and rotation across morning, afternoon, and night shifts.

You will perform health checks, generate incident reports, and coordinate with vendors, while applying knowledge of access control, CCTV, and alarm systems. Proficiency in English and strong communication are essential.