Education Sales Consultant: Guide Parents in English

Hirehub Management Sdn. Bhd.; Johor; On-site; MYR 45,000 - 106,000; Full time

Job summary

Hirehub Management Sdn. Bhd. in Johor seeks an Enrolment Consultant to engage parents, assess learning needs, and convert enquiries into trials and enrolments. You will support teachers, track progress, and maintain records of communications and schedules.

The role requires sales or high-end service experience, strong communication, and the ability to build trust with families. Fluent in Chinese, English, and Bahasa Malaysia is essential.

Qualifications

• Sales experience in customer-facing roles.
• Strong communication and relationship-building skills.
• Analytical and problem-solving abilities to identify needs.
• Patient, confident, and able to handle objections and price comparisons.
• Fluent in Chinese, English, and Bahasa Malaysia; English for international parents.

Responsibilities

• Conduct in-depth consultations with parents to determine learning needs and suggest suitable courses.
• Analyze students' background, proficiency and challenges, and track progress.
• Follow up with leads via WhatsApp and convert enquiries into enrolments.
• Review trial results with parents and complete enrolment.
• Maintain enrolment targets, records, and communications with parents and teachers.
• Coordinate with teachers to align expectations and centre services.

Skills

Sales experience

Communication

Analytical thinking

Customer relationship

Objection handling

Multilingual

Tools

Excel

Google Sheets

ChatGPT

Claude/Gemini

Job description

Hirehub Management Sdn. Bhd. in Johor seeks an Enrolment Consultant to engage parents, assess learning needs, and convert enquiries into trials and enrolments. You will support teachers, track progress, and maintain records of communications and schedules.

The role requires sales or high-end service experience, strong communication, and the ability to build trust with families. Fluent in Chinese, English, and Bahasa Malaysia is essential.