Sales Consultant (Education) | Johor

Hirehub Management Sdn. Bhd.; Johor; On-site; MYR 45,000 - 106,000; Full time

Job summary

Hirehub Management Sdn. Bhd. in Johor seeks an Enrolment Consultant to engage parents, assess learning needs, and convert enquiries into trials and enrolments. You will support teachers, track progress, and maintain records of communications and schedules.

The role requires sales or high-end service experience, strong communication, and the ability to build trust with families. Fluent in Chinese, English, and Bahasa Malaysia is essential.

Qualifications

• Sales experience in customer-facing roles.
• Strong communication and relationship-building skills.
• Analytical and problem-solving abilities to identify needs.
• Patient, confident, and able to handle objections and price comparisons.
• Fluent in Chinese, English, and Bahasa Malaysia; English for international parents.

Responsibilities

• Conduct in-depth consultations with parents to determine learning needs and suggest suitable courses.
• Analyze students' background, proficiency and challenges, and track progress.
• Follow up with leads via WhatsApp and convert enquiries into enrolments.
• Review trial results with parents and complete enrolment.
• Maintain enrolment targets, records, and communications with parents and teachers.
• Coordinate with teachers to align expectations and centre services.

Skills

Sales experience

Communication

Analytical thinking

Customer relationship

Objection handling

Multilingual

Tools

Excel

Google Sheets

ChatGPT

Claude/Gemini

Job description

Company Background
Our client is an established English language education centre based in Johor. The academy specializes in English programmes for children and young learners, with a strong focus on grammar, communication, and confidence building. They are committed to providing quality education through structured and engaging learning programmes. The organization is currently expanding its team and looking for passionate education professionals.

JD – Job Description

• Conduct in-depth consultations with parents to understand their children's English learning needs and recommend suitable courses and learning methods.
• Analyze students' learning background, current proficiency, and learning challenges.
• Follow up with leads via WhatsApp and convert enquiries into trial lessons and enrolments.
• Review students' trial lesson performance with parents and complete enrolment.
• Manage personal enrolment targets and conversion rates.
• Maintain student records, learning progress, class schedules, parent communication records, and follow-up information.
• Collaborate with teachers to ensure alignment between parents' expectations and the centre's services.
• Act as a bridge between parents and teachers to ensure effective communication.

JR – Job Requirements

• Sales or high‑end service experience, preferably in insurance, property, fitness, beauty, automotive, luxury retail, travel, or education.
• Strong communication and relationship‑building skills with the ability to build trust with customers.
• Strong analytical and problem‑solving skills with the ability to identify customers' actual needs.
• Patient, confident, professional, and able to handle customer objections and price comparisons.
• Fluent in Chinese, English, and Bahasa Malaysia; English must be sufficient to communicate comfortably with international school parents.
• Basic computer skills, including Excel, Google Sheets, ChatGPT, and Claude/Gemini.
• No specific academic qualification required; clear thinking and communication skills are important.

Salary: Basic Salary RM4k + Monthly Performance Incentives + Quarterly Bonuses (4 times per year). High‑performing consultants can earn a monthly income of RM7,500–RM9,500.
Location:Austin Crest or Nusa Bestari or Kulai Centre