Ecosystem Development Manager, Future Skills Framework
Asian Institute of Chartered Bankers (AICB)
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Job summary
Asian Institute of Chartered Bankers (AICB) in Kuala Lumpur invites a seasoned Ecosystem Development Manager to lead FSF Aligned framework initiatives, oversee recognition governance, and drive workforce intelligence and partnerships.
You will work with universities, professional bodies and industry associations to expand the FSF ecosystem, influence policy, and ensure sustainable growth and thought leadership in the financial services education landscape.
Qualifications
- Bachelor’s degree in economics, business, HR, education, social sciences or related discipline.
- Experience managing external stakeholders and collaborative projects.
- Knowledge of workforce development and learning ecosystems.
Responsibilities
- Lead ecosystem development and governance across FSF initiatives with stakeholders.
- Oversee recognition lifecycle and partnership activities to ensure quality outcomes.
- Generate workforce intelligence and research to inform strategy and planning.
- Develop strategic partnerships with learning providers, universities and industry bodies.
- Engage with industry stakeholders to reflect ecosystem needs in FSF initiatives.
- Support commercialisation and growth of FSF Aligned services through effective strategies.
- Advance thought leadership and industry influence through publications and forums.
Skills
Education
Job description
To ensure the FSF Aligned framework remains credible, scalable and aligned with industry workforce and capability-building requirements.
Lead implementation and continuous enhancement of the FSF Aligned framework and related operating processes.
Maintain recognition standards, criteria and validation requirements to ensure ongoing consistency and credibility.
Review and assess framework effectiveness and recommend enhancements based on stakeholder feedback and industry developments.
Ensure alignment with workforce, learning and capability-building priorities.
To uphold the integrity, consistency and quality of programme recognition decisions across the FSF ecosystem.
Oversee the end-to-end recognition lifecycle from application and assessment through validation, recognition and renewal.
Coordinate validation and review processes to ensure transparency, consistency and quality.
Evaluate programme submissions and formulate recommendations for approval, conditional approval or renewal.
Manage quality assurance and continuous improvement initiatives for the recognition framework.
To generate actionable workforce insights that inform workforce transformation, industry planning and future FSF development.
Own the delivery of workforce intelligence programmes and ensure research outputs generate actionable insights that support workforce planning, FSF refresh activities and decision-making.
Lead workforce surveys, research initiatives, talent studies and sector intelligence activities.
Analyse workforce trends, capability gaps and emerging skills requirements.
Produce workforce intelligence reports and strategic recommendations for stakeholders.
Support periodic FSF refresh activities using evidence-based research findings.
To expand ecosystem participation and strengthen industry collaboration in support of workforce transformation priorities.
Develop and maintain strategic partnerships with learning providers, universities, professional bodies and industry associations.
Expand the FSF ecosystem through collaboration opportunities and joint initiatives.
Identify opportunities for partnership growth, industry participation and stakeholder value.
Strengthen collaboration among ecosystem participants on workforce transformation priorities.
To build stakeholder trust, gather industry insights and ensure ecosystem needs are reflected in FSF initiatives and services.
Facilitate consultations, working groups, provider forums and stakeholder engagement activities.
Provide guidance and advisory support relating to FSF Aligned and workforce intelligence.
Represent AICB at ecosystem meetings, conferences and industry forums.
Maintain positive stakeholder relationships and ensure effective management of expectations.
To increase participation, recognition volumes and long-term sustainability of the FSF Aligned service through effective growth and commercialisation strategies.
Develop strategies to increase provider participation and programme recognition volumes.
Support the implementation of sustainable operating and pricing models for FSF Aligned.
Monitor recognition, renewal and ecosystem growth metrics and recommend corrective actions.
Contribute to the long-term sustainability and value proposition of the FSF Aligned service.
To position AICB and the FSF ecosystem as recognised thought leaders in workforce development, future skills and talent transformation across the financial services industry.
Develop workforce intelligence publications, briefings and industry insights that enhance AICB's thought leadership position.
Present findings and recommendations to stakeholders, governance bodies and industry forums.
Promote evidence-based workforce transformation practices across the financial services sector.
Strengthen visibility and credibility of FSF initiatives via thought leadership and engagements.
Workforce development and talent ecosystem trends.
Research methodology and survey management.
Learning and professional certification frameworks.
Partnership and stakeholder relationship management.
Research & Analytics
Partnership Development
Industry Engagement
Policy Analysis
Relationship Building
Strategic Thinking
Presentation Skills
5-8 years in research, industry development, learning and development, or partnership management.
Experience conducting surveys, focus groups and industry studies.
Experience managing external stakeholders and collaborative projects.
Bachelor’s degree in economics, business, HR, education, social sciences or related discipline.
The Asian Institute of Chartered Bankers (AICB) or formerly known as Institut Bank-Bank Malaysia (IBBM) has the professional body for the banking and financial services industry has embarked on a journey of transformation that aims to re-align our value proposition and services to meet industry demands and to ensure our role in providing world class education and learning delivery and services. In our pursuit to be the leading institute central to these goals, we invite talented individuals to join us as we innovate and introduce changes that will reshape the banking education landscape through partnerships and collaborations with key partners/stakeholders. You will be given the opportunity to exercise your leadership, create a difference and play a pivotal role in helping to shape the Institute's strategic agenda. You will need to be hungry for success, achievement-driven, focused and communicate well - both written and spoken. The position offer excellent career opportunities and rewards.
The Asian Institute of Chartered Bankers (AICB) or formerly known as Institut Bank-Bank Malaysia (IBBM) has the professional body for the banking and financial services industry has embarked on a journey of transformation that aims to re-align our value proposition and services to meet industry demands and to ensure our role in providing world class education and learning delivery and services. In our pursuit to be the leading institute central to these goals, we invite talented individuals to join us as we innovate and introduce changes that will reshape the banking education landscape through partnerships and collaborations with key partners/stakeholders. You will be given the opportunity to exercise your leadership, create a difference and play a pivotal role in helping to shape the Institute's strategic agenda. You will need to be hungry for success, achievement-driven, focused and communicate well - both written and spoken. The position offer excellent career opportunities and rewards.
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