Ecommerce Business Admin

Valiram; Kuala Lumpur; On-site; MYR 67,000 - 100,000; Full time

Job summary

Valiram is seeking an Ecommerce Business Admin to gather requirements and configure product, price and inventory updates using the Business Manager module across staging and production. The role involves setting up promotions and landing pages, coordinating with Brand and Engineering, and ensuring timely, accurate BAU delivery.

The position requires 2+ years of experience with SFCC Business Manager, WordPress, and Shopify, strong Excel skills, and fluent English.

Qualifications

• Bachelor's Degree in IT or related field required.
• 2+ years’ experience with website maintenance and reporting using SFCC Business Manager, WordPress and Shopify.
• Experience with content, product and inventory management using Business Manager.
• Numerical and intermediate Excel skills.
• Experienced in working with product, price and inventory feeds.
• Experience with configuring promotions and campaigns using Business Manager.
• Knowledge of CSS Media queries.
• Experience with using Google Analytics for project management and reporting.
• Fluent English (written and spoken). Knowledge of another language is a plus.

Responsibilities

• Collaborate with Creative, Brand and Engineering to keep the website up to date.
• Update banners, build landing pages and configure campaigns and promotions per brand requirements.
• Test and validate BAU tasks in staging and production environments.
• Perform catalog updates for price and inventory changes.
• Update SEO metadata and fix broken links.
• CMS updates for images, banners and content.
• Monitor campaign performance via social media and Google Analytics.
• Prepare custom reports as needed.
• Communicate in fluent English; additional language is a plus.

Skills

Numerical ability

Excel

Education

Bachelor's Degree in IT or related field

Tools

SFCC Business Manager

WordPress

Shopify

Excel

Job description

Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specializing in the textile trade. Today, Valiram is Southeast Asia’s leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, Thailand, Hong Kong, Macau, Vietnam and the Philippines.

Operating more than 500 stores, a number which continues to grow, the group represents in excess of 200 brands across various categories, from fashion and accessories, timepieces and jewelry, perfume and cosmetics to confectionery and dining concepts.

Learn more about us at www.valiram.com

• Beauty (Victoria’s Secret, Bath & Body Works, Rituals, Molton Brown)
• Fashion (Michael Kors, Steve Madden, Tory Burch, Chloe, MLB Korea, Giuseppe Zanotti, Charles & Keith, Pedro etc)
• Accessories (Swarovski, Mont Blanc)
• Travel Retail (Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi)

POSITION SUMMARY

As an Ecommerce Business Admin, you will work with various internal and brand teams to gather requirements on upcoming product, price and inventory changes. You will be responsible to configure these changes using the Business Manager module on both staging and production environments. You will also be responsible to setup promotions and campaigns including landing pages on the storefront for various brands based on requirements. This is a very time sensitive role and requires careful planning, an ownership mindset and an eye for detail.

KEY AREAS OF RESPONSIBILITIES

• Work closely with internal teams such as Creative, Brand and Engineering to ensure website is up to date.
• Update website banners, build landing pages and configure campaigns and promotions as per brand requirements.
• Thoroughly test and validate all BAU tasks to ensure they are delivered as per brand requirements on staging environments and replicated on production.
• Perform catalog updates for price & inventory changes.
• Updating SEO metadata and fixing broken links.
• CMS updates on websites for static images, banners & content.
• Monitoring campaign performance social media and google analytics.
• Preparing custom reports as needed.
• Fluent English and both in written and spoken. Knowledge of other language is added advantage.

KEY REQUIREMENTS

• Bachelor's Degree in IT or related functional business area or equivalent experience.
• 2+ years’ experience with website maintenance and reporting using SFCC Business Manager, WordPress and Shopify.
• Experience with content, product and inventory management using Business Manager.
• Numerical and intermediate Excel skills.
• Experienced in working with product, price and inventory feeds.
• Experience with configuring promotions and campaigns using Business Manager.
• Knowledge of CSS Media queries.
• Experience with using Google Analytics for project management and reporting.
• Fluent English and both in written and spoken. Knowledge of other language is added advantage.