eCommerce Agency Partnership Executive (fresh Graduate)

PERSOL Workforce Solutions Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 29,000 - 42,000; Full time

Job summary

PERSOL Workforce Solutions Malaysia Sdn Bhd is seeking an eager fresh graduate for the E-commerce Agency Partnership Executive role in Kuala Lumpur. You will support agencies across incubation and key account stages, coordinating outreach, onboarding, and program participation.

The position emphasizes strong communication, negotiation, and relationship building, with exposure to campaigns, data tracking, and performance reviews within a fast-paced environment.

Qualifications

• Bachelor's degree or above.
• 1–3 years of experience in e-commerce, agency partnership, or related fields.
• Familiar with platforms such as TikTok, TikTok Shop, Instagram, Shopee, Lazada.
• Fresh graduates are encouraged to apply.

Responsibilities

• Provide day-to-day operational support to agencies across incubation and key account stages, including on-call issue tracking, matchmaking coordination, account support, and resource allocation assistance to ensure smooth execution of agency activities.
• Support growth, incubation & training sessions initiatives to improve agency capabilities and platform understanding, while assisting in partner engagement efforts such as feedback collection, satisfaction surveys, and reactivation initiatives.
• Coordinate and track agency participation in platform campaigns, partner programs, and service adoption initiatives, while supporting the execution of special projects through stakeholder coordination, execution, follow-ups, and progress tracking.
• Maintain and update performance tracking to monitor key metrics (e.g. GMV, activity levels, service indicators), support ad-hoc data analysis, reports and performance snapshots for business reviews and decision-making.
• Support agency onboarding efforts by sourcing and compiling potential TSP leads from predefined channels, executing standardized outreach to initiate contact and schedule introductory calls, and assisting in online, offline activities through coordination and follow-ups to drive pipeline growth.
• Support the execution of marketing and special projects aimed at driving agency service adoption by coordinating outreach, managing inbound TSP requests, and supporting agency follow-ups, while developing showcases and assisting in stakeholder coordination, and post-activity tracking to ensure effective adoption and engagement outcomes.
• Job Descriptions : At least have Bachelor's Degree or above.
• 1–3 years of experience in e-commerce, KOL/influencer management, agency partnership, account management or a related field.
• Familiar with platforms such as TikTok, TikTok Shop, Instagram, Shopee, Lazada or other e-commerce/social media platforms.
• Fresh graduate encourage to apply.
• Strong communication, negotiation and relationship-building skills.
• Good coordination and time-management skills, with the ability to handle multiple tasks.
• Good English communication skills; Mandarin and/or Malay would be an added advantage.
• Comfortable working in a fast-paced and dynamic environment.
• Proactive, hands-on and willing to take ownership of tasks.
• A strong team player who enjoys collaborating with different stakeholders.

Skills

Communication

Negotiation

Relationship building

Time management

Teamwork

Multi-tasking

Education

Bachelor's degree

Job description

eCommerce Agency Partnership Executive (fresh Graduate)

Support the development, management, and progression of eCommerce agencies across acquisition, incubation and key account stages through operational execution, partner enablement, and data-driven support, with scope flexibly assigned based on business tasks and performance growth.

Job Responsibilities:

Provide day-to-day operational support to agencies across incubation and key account stages, including oncall issue tracking, matchmaking coordination, account support, and resource allocation assistance to ensure smooth execution of agency activities and to support the achievement of overall GMV and key performance indicators.

Support growth, incubation & training sessions initiatives to improve agency capabilities and platform understanding, while assisting in partner engagement efforts such as feedback collection, satisfaction surveys, and reactivation initiatives to enhance agency performance and ecosystem effectiveness.

Coordinate and track agency participation in platform campaigns, partner programs, and service adoption initiatives, while supporting the execution of special projects through stakeholder coordination, execution, follow-ups, and progress tracking.

Maintain and update performance tracking to monitor key metrics (e.g. GMV, activity levels, service indicators), support ad-hoc data analysis, reports and performance snapshots for business reviews and decision-making.

Support agency onboarding efforts by sourcing and compiling potential TSP leads from predefined channels, executing standardized outreach to initiate contact and schedule introductory calls, and assisting in online, offline activities through coordination and follow-ups to drive pipeline growth and onboarding conversion.

Support the execution of marketing and special projects aimed at driving agency service adoption by coordinating outreach, managing inbound TSP requests, and supporting agency follow-ups, while developing showcases and assisting in stakeholder coordination, and post-activity tracking to ensure effective adoption and engagement outcomes.

Job Descriptions :

At least have Bachelor's Degree or above.

1–3 years of experience in e-commerce, KOL/influencer management, agency partnership, account management or a related field.

Familiar with platforms such as TikTok, TikTok Shop, Instagram, Shopee, Lazada or other e-commerce/social media platforms.

Fresh graduate encourage to apply.

Strong communication, negotiation and relationship-building skills.

Good coordination and time-management skills, with the ability to handle multiple tasks.

Good English communication skills; Mandarin and/or Malay would be an added advantage.

Comfortable working in a fast-paced and dynamic environment.

Proactive, hands-on and willing to take ownership of tasks.

A strong team player who enjoys collaborating with different stakeholders.