E-Commerce Support & Visual Content Specialist

Lim Seong Hai Group; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading e-commerce organization in Kuala Lumpur is seeking a Junior Executive, E-Commerce to support online business operations. You will manage customer interactions via chat and email, assist with promotional campaigns, and create digital content such as product images and banners. Ideal candidates should possess strong communication skills, a diploma or degree in a related field, and familiarity with e-commerce platforms. Fresh graduates are encouraged to apply. Competitive benefits included.

Qualifications

• 1–2 years of experience in e-commerce, online customer service, or digital platforms preferred.
• Excellent written communication skills in English, Bahasa Malaysia.
• Familiarity with e-commerce platforms and online chat systems.

Responsibilities

• Provide professional responses to customer inquiries via chat and email.
• Manage real-time customer service on online platforms.
• Create and edit digital content such as product photos and promotional banners.

Skills

Written communication skills

Customer service skills

Multitasking

Detail-oriented

Education

Diploma/Degree in Business Administration, E-Commerce, Marketing, Communications

Tools

Photoshop

Illustrator

Job description

A leading e-commerce organization in Kuala Lumpur is seeking a Junior Executive, E-Commerce to support online business operations. You will manage customer interactions via chat and email, assist with promotional campaigns, and create digital content such as product images and banners. Ideal candidates should possess strong communication skills, a diploma or degree in a related field, and familiarity with e-commerce platforms. Fresh graduates are encouraged to apply. Competitive benefits included.