E-commerce Support Officer

Leeden Hercules

Seberang Perai

On-site

MYR 33,000 - 58,000

Full time

6 days ago

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Benefits offered by this job

Annual Leave

Medical and Hospitalisation Leave

EPF

SOCSO

EIS

Training Provided

Overtime Pay

Annual Bonus

Performance Bonus

Medical Insurance

Staff Discount

Job summary

Leeden Hercules is seeking an online marketing executive to manage the company’s digital presence, including social media and e‑commerce platforms such as Shopee and Lazada. You will support campaigns, price and content updates, and coordinate with sales and marketing teams to grow online sales across markets.

The role requires a diploma and at least 1 year in online marketing, with strong writing and PR skills and keen attention to detail.

Qualifications

Minimum Diploma in commerce, marketing, business or equivalent.
Minimum 1 year of relevant experience in online marketing.
Possess good writing and PR Skills.
Independent, mature, meticulous to details and able to meet tight deadlines.

Responsibilities

Handling online shopping website or any company social media.
Maintain some selected product category’s sales and growth at our website, Shopee and Lazada platforms.
Monitor competitor’s marketing strategy and study market trend.
Assist in launching promotional campaigns, including setting promo code, preparing marketing materials eg: web banners, social media posts.
Handle of products branding, image & packaging.
Work with marketing team to develop strategies to grow the online business across different markets.
Develop e-commerce channels with various online platforms used to conduct digital sales.
Develop and optimise process and tools to improve scalability across the different markets.
Manage day-to-day operational execution and work with sales & marketing team regarding product pricing.
Manage all inquiries from customers including liaising on stock availability, orders processing, etc.
Work closely with sales and marketing team to provide updated content that will be published across all e-commerce platforms.
Work closely with e-commerce service providers & partners.
Set standards, systems and best practices for new product listings, content creation, distribution & maintenance.
Analyze data and trend to identify efficient ways to driver performance.
Help build the price, promotion and assortment strategy.
Monitor the courier and delivery status.
Perform other related duties incidental to the work described herein.

Skills

Online Marketing

Writing

Public Relations

Detail Oriented

Independent

Education

Diploma

Job description

Minimum Diploma in commerce, marketing, business or equivalent.

Minimum 1 year of relevant experience in online marketing.

Possess good writing and PR Skills.

Independent, mature, meticulous to details and able to meet tight deadlines.

Requirement

Minimum Diploma in commerce, marketing, business or equivalent.
Minimum 1 year of relevant experience in online marketing.
Possess good writing and PR Skills.
Independent, mature, meticulous to details and able to meet tight deadlines.

Responsibility

Handling online shopping website or any company social media.
Maintain some selected product category’s sales and growth at our website, Shopee and Lazada platforms.
Monitor competitor’s marketing strategy and study market trend.
Assist in launching promotional campaigns, including setting promo code, preparing marketing materials eg: web banners, social media posts.
Handle of products branding, image & packaging.
Work with marketing team to develop strategies to grow the online business across different markets.
Develop e-commerce channels with various online platforms used to conduct digital sales.
Develop and optimise process and tools to improve scalability across the different markets.
Manage day-to-day operational execution and work with sales & marketing team regarding product pricing.
Manage all inquiries from customers including liaising on stock availability, orders processing, etc.
Work closely with sales and marketing team to provide updated content that will be published across all e-commerce platforms.
Work closely with e-commerce service providers & partners.
Set standards, systems and best practices for new product listings, content creation, distribution & maintenance.
Analyze data and trend to identify efficient ways to driver performance.
Help build the price, promotion and assortment strategy.
Monitor the courier and delivery status.
Perform other related duties incidental to the work described herein.