E-commerce Supervisor（Shopee & Lazada)

DELI MALAYSIA E-COMMERCE SDN BHD; Puchong; On-site; MYR 180,000 - 280,000; Full time

Job summary

DELI MALAYSIA E-COMMERCE SDN BHD is seeking a strategic business leader to drive growth in the local e-commerce market. You will develop a 3–5 year strategic roadmap, set priorities for execution across departments, and translate plans into actionable annual objectives and budgets.

You will lead category and promotion management, oversee advertising and digital marketing plans (including Facebook Ads), support new product launches, and ensure operational targets are met through performance

Qualifications

• Ability to speak Mandarin is an added advantage.
• Strong business acumen with leadership and team management capabilities.
• Solid understanding of e-commerce market analysis, store performance analysis, and product positioning.
• Strong analytical thinking, data-driven mindset, high market sensitivity, and innovative problem-solving skills.
• Excellent product positioning knowledge with a strong understanding of consumer behavior and usage scenarios.
• Self-motivated with the ability to learn, summarize experiences, and improve business processes.
• Strong teamwork, accountability, and ability to perform under pressure.

Responsibilities

• Develop a 3–5 year strategic roadmap with growth initiatives.
• Develop annual e-commerce business plan and cascade objectives.
• Drive implementation of annual plan with goal management and evaluations.
• Establish a sales review mechanism and monitor progress against targets.
• Create sales plans and promotional strategies for key product categories and projects.
• Plan promotional strategies and budgets for major platform campaigns.
• Develop monthly paid advertising plans and budgets, including Facebook Ads.
• Assist Marketing in new product launches and initial orders.
• Optimize workflow for new listings and promotions.

Skills

Leadership

Team management

Analytical thinking

Data-driven mindset

Market analysis

Product positioning

Consumer behavior

Problem-solving

Communication

Job description

Understand and execute the Group's overall business strategy while identifying growth opportunities based on the local e-commerce market. Develop a 3–5 year strategic roadmap, including key initiatives and strategies to achieve short- and long-term business objectives.

Develop the annual e-commerce business plan, cascade objectives to relevant departments, and define key priorities for execution.

Drive the successful implementation of the annual business plan through goal management, performance reviews, and regular business evaluations to achieve annual operational targets.

2. Category Management

Analyze the local e-commerce market and align with the Group's category development strategy to establish a multi-brand, multi-category, and multi-channel store portfolio that drives sales and strengthens brand and category growth.

Develop category objectives, long-term development plans, and category strategies while identifying key projects and priorities.

Establish a sales review mechanism to monitor progress against sales targets, drive sales planning and promotional initiatives across business functions, and participate in reviewing promotional plans for key products and projects.

Develop annual and monthly sales targets, budgets, and operating plans for each online store.

Create sales plans and promotional strategies for key product categories, flagship products, and strategic projects.

Support the Marketing Department in conducting sales performance reviews for key categories and flagship products.

4. Promotion Management

Plan promotional strategies and sales targets for major platform campaigns and marketing events.

Develop procurement plans and strategies for platform promotional resource packages.

Manage store participation in daily Flash Sale campaigns.

Conduct monthly reviews of promotional campaign performance and identify improvement opportunities.

5. Advertising & Digital Marketing

Develop monthly paid advertising plans and budgets, including keyword advertising and other digital marketing campaigns.

Manage Facebook Ads campaigns (Traffic & Retargeting).

Review monthly advertising performance and develop ROI improvement strategies.

6. New Product Launch

Assist the Marketing Department in selecting new products and confirming key products for promotion.

Support the Marketing Department in planning initial purchase orders for new product launches.

Optimize and improve the workflow for new product listings and promotional activities.

Job Requirements

Ability to speak and understand Mandarin is an added advantage.

Strong business acumen with leadership and team management capabilities.

Solid understanding of e-commerce market analysis, store performance analysis, and product positioning.

Strong analytical thinking, data-driven mindset, high market sensitivity, and innovative problem-solving skills.

Excellent product positioning knowledge with a strong understanding of consumer behavior and usage scenarios.

Self-motivated with the ability to continuously learn, summarize experiences, and improve business processes.

Strong teamwork skills, accountability, and the ability to perform well under pressure