e-Commerce Specialist

Pali Pali Trading Sdn Bhd; Kepong; On-site; MYR 61,000 - 95,000; Full time

Job summary

Pali Pali Trading Sdn Bhd is seeking a results-driven E-Commerce Specialist to own online sales across Shopee, Lazada, TikTok Shop and our official website stores.

You will manage day-to-day operations, optimize listings, run mega campaigns, monitor key metrics, and coordinate with warehouse and KAMs to maximize traffic, orders, and profitability.

Qualifications

• 1–3 years of direct experience managing marketplace stores.
• Proficient with seller back-end systems, campaign tools, and in-app advertising solutions.
• Basic knowledge of store design/layout optimization and listing SEO.
• Familiarity with Microsoft Excel / Google Sheets for inventory and sales reporting.

Responsibilities

• Manage day-to-day store operations across Shopee, Lazada, TikTok Shop, and official website stores.
• Create, update, and optimize product listings (titles, images, descriptions, pricing, and stock).
• Coordinate inventory levels with warehouse/logistics to prevent stock-outs and ensure timely order fulfilment.
• Plan and execute platform mega-campaigns (e.g., double-digit sales, pay-day sales, brand vouchers, flash sales).
• Apply for platform slot exposures, submit deals, and set up store vouchers, bundles, and promotional mechanics.
• Collaborate with platform key account managers (KAMs) to secure key promotional traffic and banner placement slots.
• Monitor daily store traffic, click-through rates (CTR), conversion rates, average order value (AOV), and customer reviews.
• Track sales metrics, ROAS on platform-in-app ads (Shopee Ads, Lazada Sponsored Solutions, TikTok Shop Ads), and store profitability.
• Prepare weekly and monthly sales performance reports with actionable insights to drive growth.

Skills

Marketplace management

Campaign tools

Data analysis

Excel / Sheets

Tools

Shopee Seller Centre

Lazada Seller Centre

TikTok Shop

Shopify

Excel

Google Sheets

Job description

We are seeking a results-driven E-Commerce Specialist to take full ownership of our online sales channels. In this role, you will manage daily store operations, execute promotional campaigns (e.g., 11.11, mega sales), optimize product listings, and analyze store performance to maximize sales, traffic, and profitability across major marketplaces.

Key responsibilities

Manage day-to-day store operations across Shopee, Lazada, TikTok Shop, and official website stores.

Create, update, and optimize product listings (titles, images, descriptions, keyword SEO, pricing, and stock inventory).

Coordinate inventory levels with warehouse/logistics to prevent stock-outs and ensure timely order fulfilment.

Plan and execute platform mega-campaigns (e.g., double-digit sales, pay-day sales, brand vouchers, flash sales).

Apply for platform slot exposures, submit deals, and set up store vouchers, bundles, and promotional mechanics.

Collaborate with platform key account managers (KAMs) to secure key promotional traffic and banner placement slots.

Monitor daily store traffic, click-through rates (CTR), conversion rates, average order value (AOV), and customer reviews.

Track sales metrics, ROAS on platform-in-app ads (Shopee Ads, Lazada Sponsored Solutions, TikTok Shop Ads), and store profitability.

Prepare weekly and monthly sales performance reports with actionable insights to drive growth.

About you

1-3 years of direct experience managing marketplace stores (Shopee Seller Centre, Lazada Seller Centre, TikTok Shop, Shopify).

Proficient with seller back-end systems, campaign tools, and in-app advertising solutions.

Basic knowledge of store design/layout optimization and listing SEO.

Familiarity with Microsoft Excel / Google Sheets for inventory and sales reporting.

Data-driven mindset, high attention to detail, strong problem-solving skills, and ability to handle fast-paced campaign schedules.