E-Commerce Operations Lead: Fulfillment & Platforms

SHIOK COLLECTION SDN. BHD.; Kajang , Bandar Baru Bangi, Seri Kembangan; Presencial; MYR 47.000 - 74.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

EPF

SOCSO

Annual leave

Personal Insurance

Yearly Bonus

Medical & Dental Allowance

Attendance allowance

Free parking

Company appreciation dinner

Company trip

Descripción de la vacante

Shiok Collection Sdn Bhd is a growing online retail business seeking an E-Commerce Executive to manage daily operations and drive development of our e-commerce backend processes.

You will coordinate orders, listings, and inventory across platforms, while handling inquiries and contributing to business growth. This role offers hands-on experience across multiple marketplaces and backend systems.

Formación

• 3 years of experience in e-commerce.
• Hands-on experience on major platforms (SiteGiant, Shopee, etc.).
• Strong organizational, leadership and problem-solving skills.
• Able to work independently, prioritize tasks and meet deadlines.
• Fluent in English & Bahasa Malaysia; Mandarin a plus.
• Basic understanding of ERP & POS systems.

Responsabilidades

• Coordinate e-commerce order processing and fulfillment operations.
• Oversee product listings across online marketplaces (Shopee, SiteGiant, etc.).
• Ensure accurate inventory tracking and synchronization across platforms.
• Oversee return & refund processes and maintain documentation.
• Handle customer inquiries and coordinate issue resolution.
• Assist in e-commerce business development.
• Optimize and enhance operations and workflow for the e-commerce team.
• Coordinate live sessions for e-commerce.
• Support in all aspects of e-commerce operations to maintain smooth workflows.

Conocimientos

E-commerce operations

English language

Bahasa Malaysia language

Leadership

Problem solving

Herramientas

SiteGiant

Shopee

Descripción del empleo

Shiok Collection Sdn Bhd is a growing online retail business seeking an E-Commerce Executive to manage daily operations and drive development of our e-commerce backend processes.

You will coordinate orders, listings, and inventory across platforms, while handling inquiries and contributing to business growth. This role offers hands-on experience across multiple marketplaces and backend systems.