E-Commerce Marketing Executive

ROWY HARDWARE SDN. BHD.; Semenyih; Hybrid; MYR 42,000 - 66,000; Full time

Benefits offered by this job

Education support

Training provided

Career advancement opportunities

Monthly team events

Long service awards

3rd-party collaboration perks

Medical

Job summary

ROWY HARDWARE SDN. BHD. is seeking an E-Commerce Marketing Executive to drive online sales across Shopee, Lazada, TikTok Shop, and the company website.

The role combines e-commerce management, digital marketing, content creation, product video production, social media management, customer engagement, and sales follow-up. You will manage product content, campaigns and promotions, respond to customer inquiries, and collaborate with Sales, Product, and Warehouse teams to achieve business

Qualifications

• Bachelor's Degree in a related field (preferably CGPA > 3.0).
• Ability to write and speak Mandarin, English, and Bahasa; Mandarin fluency preferred for dealing with Mandarin-speaking clients.

Responsibilities

• Manage and maintain company e-commerce platforms (Shopee, Lazada, TikTok Shop, website), including listings, pricing, promotions, stock, and store performance.
• Create product content including videos, photos, graphics, and promotional materials for TikTok, Shopee, Lazada, Facebook, and Instagram.
• Develop marketing content such as descriptions, captions, scripts, and promotional materials to boost awareness and sales.
• Plan and execute e-commerce and digital marketing campaigns to drive traffic and sales.
• Respond to customer inquiries across channels and convert inquiries into sales.
• Manage social media content calendars, posting, engagement, and trend monitoring.
• Conduct market research and competitor analysis to identify opportunities and trends.
• Monitor KPIs and provide optimization recommendations; maintain consistent brand identity across platforms.
• Coordinate with Sales, Product, Warehouse, and Management teams; participate in ad hoc duties.
• Education support, training, and career advancement opportunities offered.

Skills

E-commerce management

Digital marketing

Content creation

Video production

Social media management

Customer engagement

Sales follow-up

Education

Bachelor's degree

Tools

Shopee

Lazada

TikTok Shop

Job description

The E-Commerce Marketing Executive is responsible for driving the company’s online sales and digital presence across e-commerce platforms such as Shopee, Lazada, TikTok Shop, and the Company’s website/webstore.

This role combines e-commerce management, digital marketing, content creation, product video production, social media management, customer engagement, and sales follow-up.

In this position, you are responsible to handle for the following tasks:

Manage E-Commerce Platforms
Manage and maintain the Company’s Shopee, Lazada, TikTok Shop, website and other online platforms, including product listings, pricing, promotions, stock information and store performance.

Create Product Content
Plan, shoot, edit and produce engaging product videos, photos, graphics and promotional content for TikTok, Shopee, Lazada, Facebook, Instagram and other digital platforms.

Develop Marketing Content
Create product descriptions, captions, scripts, promotional materials and other creative content to increase product awareness, engagement and sales.

Manage Digital Marketing Campaigns
Plan and execute e-commerce and digital marketing campaigns, including platform promotions, vouchers, product campaigns and seasonal campaigns to drive traffic and sales.

Drive Online Sales
Respond to customer inquiries through Shopee, Lazada, TikTok Shop, WhatsApp, social media and other digital channels. Follow up closely with customers to convert inquiries and leads into sales.

Manage Social Media
Plan content calendars, publish posts, monitor engagement, respond to comments and messages, and identify current social media trends and content opportunities.

Monitor Market & Competitors
Conduct market research and competitor analysis on pricing, products, promotions, content and e-commerce strategies to identify market opportunities and trends.

Monitor & Analyse Performance
Track e-commerce and digital marketing KPIs such as sales, traffic, product views, conversion rate, engagement, campaign performance and ROI, and provide recommendations for improvement.

Maintain Brand & Website
Ensure consistent brand identity across all digital platforms and regularly update website/webstore content, product information, and promotional materials.

Teamwork & Other Duties
Collaborate with Sales, Product, Warehouse and Management teams to support business objectives. Stay updated on e-commerce and digital marketing trends, follow Company SOPs, and perform other ad hoc duties assigned by the superior.

The candidate must possess at least Bachelor's Degree in any related field, preferably with a CGPA above 3.0.

Able to write and speak inMandarin, English, and Bahasa. Candidates who are fluent in Mandarin is preferred as the role requires dealing with Mandarin speaking clients

With or without experience (training will be provided)

A good personality such as responsible, hardworking, independent, good communication skills, and willing to learn.

What we offer
At ROWY HARDWARE SDN. BHD., we are committed to providing a supportive and rewarding work environment.

Education support — for continuous learning and professional growth

Training provided — we invest in your growth

Career advancement opportunities — grow with a brand that’s growing fast

Monthly team parties & fun events — because great ideas start with great vibes

Long service awards — loyalty deserves recognition

3rd-party collaboration perks — enjoy special deals and partner benefits

Rowy Hardware Sdn Bhd is one of the fast growing piping supplier in Malaysia. We supply wide range of Bina Plastic pipes & fittings system, solution for building & construction and etc.Our employees have specialist knowledge of sourcing, project management, logistics and stock planning and work closely together with our customers in the market. The combination of logistics and knowledge of products and customer applications makes Rowy Hardware a leading company in its markets.

We are driven in our ambitions and in our evolution by what markets and customers require from us, now and in the future. Rowy Hardware has increasingly evolved into a service-oriented business, directed at specific markets and customers on the one hand, and on large projects with partnerships and customization on the other hand.

Our organisation is an energetic, young, dynamic and fast growing company. In line with our rapid growth operations and business expansion, we are looking for the energetic, committed, dedicated, dynamic and highly motivated person to join our team and grow with us.

To know us more, please visit us at -

Rowy Hardware Sdn Bhd is one of the fast growing piping supplier in Malaysia. We supply wide range of Bina Plastic pipes & fittings system, solution for building & construction and etc.Our employees have specialist knowledge of sourcing, project management, logistics and stock planning and work closely together with our customers in the market. The combination of logistics and knowledge of products and customer applications makes Rowy Hardware a leading company in its markets.

We are driven in our ambitions and in our evolution by what markets and customers require from us, now and in the future. Rowy Hardware has increasingly evolved into a service-oriented business, directed at specific markets and customers on the one hand, and on large projects with partnerships and customization on the other hand.

Our organisation is an energetic, young, dynamic and fast growing company. In line with our rapid growth operations and business expansion, we are looking for the energetic, committed, dedicated, dynamic and highly motivated person to join our team and grow with us.

To know us more, please visit us at -

Perks and benefits Medical Miscellaneous allowance Education support Attractive remuneration, Career Advancement opport

What can I earn as an eCommerce Marketing Executive