E-commerce Growth & Campaigns Lead

TOP CLICK SDN. BHD.; Subang Jaya; On-site; MYR 45,000 - 78,000; Full time

Job summary

Top Click Sdn Bhd is seeking an E‑commerce Executive to manage end‑to‑end digital marketing efforts and client accounts across Shopee, Lazada, and TikTok Shop. You will analyze performance metrics, execute marketing strategies, and nurture client relationships to drive growth.

Requirements include a Diploma in relevant fields and familiarity with major e‑commerce platforms. English and Bahasa Malaysia proficiency is expected, with strong communication and analytical skills to derive actionable

Qualifications

• Requires at least a Diploma in Business Studies/ Management/ Marketing/ E‑Commerce/ Mass Communication or equivalent.
• Experience in the E‑Commerce industry is advantageous.
• Proficiency in English and Bahasa Malaysia.
• Familiarity with Shopee, Lazada, and TikTok Shop platforms and their seller/advertising tools.
• Strong analytical and problem‑solving skills with data interpretation ability.
• Good organization, deadline management and responsive to client needs.

Responsibilities

• Plan, implement, and optimize digital marketing campaigns across e‑commerce marketplaces and online channels.
• Analyze campaign and sales performance using metrics like ROI, CTR, and conversions; provide data‑driven recommendations.
• Conduct market research and competitor analysis to identify trends and opportunities.
• Develop and execute promotional strategies, including campaign planning, pricing, and bundles.
• Oversee setup, optimization, and day‑to‑day management of client accounts across marketplaces and social media.
• Collect client data for in‑depth analysis to identify trends and optimization opportunities for product and store presentation.
• Conduct regular meetings and provide timely updates to clients on account sales performance and potential improvements.
• Address client complaints with care and identify optimal solutions to ensure customer satisfaction.
• Develop and maintain relationships with clients to foster positive experiences and repeat business.
• Coordinate with internal teams to ensure smooth end‑to‑end e‑commerce operations.

Skills

Analytical thinking

Client relations

Communication skills

Market analysis

Education

Diploma in Business Studies/ Management/ Marketing/ E-Commerce/ Mass Communication

Tools

Shopee

Lazada

TikTok Shop

Ads Manager

Job description

Top Click Sdn Bhd is seeking an E‑commerce Executive to manage end‑to‑end digital marketing efforts and client accounts across Shopee, Lazada, and TikTok Shop. You will analyze performance metrics, execute marketing strategies, and nurture client relationships to drive growth.

Requirements include a Diploma in relevant fields and familiarity with major e‑commerce platforms. English and Bahasa Malaysia proficiency is expected, with strong communication and analytical skills to derive actionable