E-Commerce Growth Manager | Data-Driven & Fast-Paced

Fipper Retail Sdn. Bhd.; Kajang; On-site; MYR 60,000 - 96,000; Full time

Job summary

Fipper Retail Sdn. Bhd. is seeking an ecommerce professional to drive online sales growth across Shopee, Lazada, TikTok Shop and our own website.

The role is hands-on, data-driven and requires a commercial mindset to turn market trends into actions. You will own sales performance, plan campaigns, monitor ROAS and coordinate with warehouse teams to ensure stock for campaigns. A diploma or degree in e-commerce or marketing is preferred, with 3–5 years of marketplace experience.

Qualifications

• Diploma or Bachelor’s degree in E-Commerce, Marketing, Business, Digital Marketing or related field.
• Preferably 3–5 years of hands-on e-commerce experience, with experience managing major marketplaces.
• Experience with Shopee, Lazada and TikTok Shop is highly preferred.
• Strong understanding of e-commerce sales, marketplace campaigns, livestream, affiliate marketing and performance advertising.
• Strong analytical skills and comfortable working with sales reports and performance data.
• Able to work independently and make quick decisions.
• Fast-moving, proactive and highly responsive to sales opportunities and market changes.
• Strong commercial mindset and sales-driven mentality.
• Able to manage multiple campaigns and priorities simultaneously.
• Strong problem-solving skills with a hands-on working attitude.

Responsibilities

• Take ownership of e-commerce sales performance and work towards achieving monthly and annual sales targets.
• Develop and execute strategies to increase sales, traffic, conversion rate and average order value (AOV).
• Monitor daily sales performance and take immediate action when performance is below target.
• Manage and optimise key e-commerce platforms including Shopee, Lazada, TikTok Shop and the company's own website.
• Plan participation in platform campaigns such as Double-Digit Sales, Payday, Mega Campaigns, Flash Sales and platform-specific promotions.
• Develop monthly e-commerce promotional calendars aligned with company marketing activities.
• Monitor advertising performance including ROAS, conversion rate, traffic, CTR and sales contribution.
• Prepare weekly and monthly e-commerce performance reports.
• Oversee the overall e-commerce operational flow from product listing → campaign → order → fulfilment → customer experience.
• Coordinate with warehouse and inventory teams to ensure sufficient stock for campaigns.

Skills

E-commerce strategy

Marketplace management

Data analysis

Commercial mindset

Education

Diploma or Bachelor’s in E-Commerce/Marketing/Business

Tools

Shopee

Lazada

TikTok Shop

Job description

Fipper Retail Sdn. Bhd. is seeking an ecommerce professional to drive online sales growth across Shopee, Lazada, TikTok Shop and our own website.

The role is hands-on, data-driven and requires a commercial mindset to turn market trends into actions. You will own sales performance, plan campaigns, monitor ROAS and coordinate with warehouse teams to ensure stock for campaigns. A diploma or degree in e-commerce or marketing is preferred, with 3–5 years of marketplace experience.