E-Commerce Executive

Store N Go Sdn Bhd; Shah Alam; On-site; MYR 54,000 - 78,000; Full time

Benefits offered by this job

Health and wellness benefits

Flexible working arrangements

Career progression

Training and development

Job summary

Store N Go Sdn Bhd is seeking an E-commerce Executive to drive online growth across Lazada, Shopee and other platforms. You will manage campaigns, optimize listings, and coordinate with marketing, design and customer service to maximize revenue.

The role requires hands-on experience with marketplace promotion, data analysis in Excel, and fluent English/Mandarin/Bahasa Malaysia to engage diverse customers. Flexible, team-oriented environment with development opportunities.

Qualifications

• Over 1 year of marketplaces promotion and operation experience.
• Understanding platform in-channel marketing rules and shopper behavior.
• Experience with Lazada and Shopee tools and SEO practices.
• Strong planning, promotion and project execution abilities.
• Good English, Mandarin and Bahasa Malaysia for stakeholder communication.

Responsibilities

• Register campaigns on Lazada and Shopee and optimize platform exposure.
• Plan store promotions and coordinate resources to hit sales targets.
• Design store layouts and coordinate online activities and promotions.
• Improve ad CTR/CR and search relevance with design team.
• Prepare monthly operation plans and analyze store data.
• Collaborate with graphic design, customer service and other teams.
• Produce data reports on visitors, sales, and conversion.
• Explore creative strategies to engage target audiences.
• Stay updated on digital marketing trends and in-channel tools.

Skills

Marketplace promotion

Campaign registration

SEO knowledge

Data analytics

Excel proficiency

Social media marketing

Cross-cultural communication

Team collaboration

Tools

Lazada

Shopee

Job description

About the role

Store N Go Sdn Bhd is seeking an E-commerce executive plays a significant role in meeting end customers’ needs by offering the company’s line of products to customers in the online channel, supporting and managing the day-to-day platform operations in seeing through the success of expanding our online presence and maximizing revenue. This role is responsible for managing e-commerce platforms where you will learn all aspects related to the marketplace platform.

Key responsibilities

Responsible for campaign registration in marketplaces (Lazada & Shopee), actively strive for marketing resources on the platform with KAM (for campaign pages, homepage exposure, voucher exposure, BMO, etc.)

Participate in the preparation of store promotion strategy and coordinate resources to achieve sales target.

Participate in the planning of the store layout design wild frame, planning online activities and special promotion on marketplaces, and in-channel marketing ROI optimization.

Work closely with designer for the ads image direction, optimize the click-through rate and conversion rate of the ads image, and improve the search relevance ranking of the product.

Prepare monthly operation plan and be responsible for its implementation, evaluate the promotion result and analyse the data of store and product visits and conversion rate.

Coordinate with graphic design team, customer service team and other personnel to complete the above tasks smoothly and effectively.

Prepare data analysis reports of store visitors, sales volume, conversion rate, etc.

Explore and recommend creative ways to reach out to target audience and continuously engage customers through digital platforms.

Keep up with trends in the digital marketing space, competitor's activities and industry best practices in order to stay abreast of the developments in the marketplace.

Familiar with the in-channel paid advertising tools on marketplaces (Lazada/Shopee). Good at summing up experience, to provide decisions for achieving sales performance and target.

With good interpersonal communication skill and able to maintain good relationship with KAMs and clients.

Work as a team player to assist other relevant activities.

What we're looking for

More than 1 year of marketplaces (Lazada & Shopee) promotion and operation experience, campaign registration experience is preferred.

Understand platform in-channel marketing rules and be familiar with members' shopping habits and shopper’s psychology.

Experience in in-channel marketing tools of marketplaces (Lazada & Shopee), familiar with keyword search technology optimization (SEO), and have unique insights of out-channel marketing,

Deep understanding of cross-border Internet marketing, quick thinking, clear thinking, and strong perception of the online shopping market.

Good at planning, promotion and project execution ability, strong communication ability.

Excellent logical thinking ability, strong sense of responsibility and initiative, teamwork spirit, excellent learning ability and innovation ability.

Effectively use and experience in TikTok, FB, IG and other social media platforms.

Flexible working schedule but willing to commit during Mega/Big campaigns.

Strong data analytical skill with proficiency in Microsoft Excel.

Good command of written and spoken English, Mandarin & Bahasa Malaysia to effectively communicate with our diverse client base and stakeholders.

What we offer

Store N Go Sdn Bhd is committed to supporting the professional development and wellbeing of our team members. We offer a competitive salary package commensurate with experience, opportunities for career progression within our growing digital division, and access to training and development programmes to enhance your skills in digital marketing and e-commerce. We foster a collaborative work environment where your ideas are valued, and we encourage innovation and continuous improvement. Additionally, we provide health and wellness benefits, flexible working arrangements where applicable, and a supportive company culture that prioritises work-life balance.

About us

Store N Go Sdn Bhd is a forward-thinking logistics and storage solutions company committed to delivering exceptional value to our customers. We specialise in providing reliable, efficient, and innovative storage and logistics services across Malaysia. With a focus on digital transformation, we are expanding our e-commerce presence to reach more customers and streamline our operations. Our team is dedicated to excellence, continuous improvement, and creating meaningful customer relationships. We pride ourselves on our agile approach, customer-centric values, and commitment to building a workplace where talented individuals can thrive and grow.

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an eCommerce Executive?
• How many years of digital marketing experience do you have?
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• Do you have customer service experience?
• Do you have experience in a sales role?

FMCG Manufacturing 11-50 employees

Store N Go Sdn Bhd, founded in 2016 is one of the region's leading e-distributors and E-Commerce solutions providers with its headquarters in Malaysia. Store N Go specialises in the E-Commerce in marketplace and managing online official store as parts of its solutions providers to many FMCG brands in the market.

We have tap into e-distribution of a few well-known brands of baby products, health & beauty, supplement products such as Silkygirl, Mandom Group, Kao, Duopharma, Bioderma etc. Becoming an E-Commerce solution provider, Store N Go has helped brands to successfully penetrate in the marketplace.

Our mission is to be the No.1 choice for companies that just startup or expanding their business in E-Commerce. We serve as the key enabler for brands to execute online marketing strategy. We provide co-marketing services and provide valuable E-Commerce insights to bring our client's brand to the next level. We strive to provide excellent operational capabilities and customer services. To be the top of mind, we go extra mile by providing E-Commerce key account management services to synchronize E-Commerce platforms and brands online strategy.

Store N Go Sdn Bhd, founded in 2016 is one of the region's leading e-distributors and E-Commerce solutions providers with its headquarters in Malaysia. Store N Go specialises in the E-Commerce in marketplace and managing online official store as parts of its solutions providers to many FMCG brands in the market.

We have tap into e-distribution of a few well-known brands of baby products, health & beauty, supplement products such as Silkygirl, Mandom Group, Kao, Duopharma, Bioderma etc. Becoming an E-Commerce solution provider, Store N Go has helped brands to successfully penetrate in the marketplace.

Our mission is to be the No.1 choice for companies that just startup or expanding their business in E-Commerce. We serve as the key enabler for brands to execute online marketing strategy. We provide co-marketing services and provide valuable E-Commerce insights to bring our client's brand to the next level. We strive to provide excellent operational capabilities and customer services. To be the top of mind, we go extra mile by providing E-Commerce key account management services to synchronize E-Commerce platforms and brands online strategy.

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What can I earn as an eCommerce Executive