E-Commerce Executive

MSI Pacific International Holding Co., Ltd.; Selangor; On-site; MYR 33,000 - 56,000; Full time

Job summary

MSI Pacific International Holding Co., Ltd. is seeking an E‑Commerce Executive to support the Marketing Manager and Sales Team in managing online activities across Shopee, Lazada and the company’s online platforms.

The role includes traffic acquisition, content maintenance, campaign planning and inventory management. You will handle day‑to‑day platform operations, coordinate with vendors, assist with pricing strategies, and collaborate with design to prepare banners and teasers for online

Qualifications

• Must have Marketing/Business Administration education or equivalent.
• 1–2 years of e-commerce experience, preferably Lazada/Shopee.
• Good communication skills and customer focus.
• Strong problem-solving mindset and flexible solutions.

Responsibilities

• Manage day-to-day e-commerce activities for Shopee, Lazada and internal online platform.
• Communicate with platform vendors (Shopee/Lazada) for technical inquiries.
• Assist with campaign strategy, marketing and pricing from start to finish.
• Maintain stock levels and update inventory SKUs across platforms.
• Collaborate with marketing/design to create banners and teasers.
• Aid Sales in tracking online sales performance and prepare weekly/monthly reports.
• Analyze consumer feedback and advise on customer satisfaction improvements.
• Perform ad-hoc duties as required by management.

Skills

Communication skills

Problem-solving

Customer orientation

Fluent English

Education

Marketing/ Business Administration or equivalent

Tools

Microsoft Office

Job description

The e-Commerce Executive will support both Marketing Manager and Sales Team in managing online activities for online business platforms, including traffic acquisition, online sales, content maintenance, campaign planning, order and inventory management (Shopee, Lazada and company digital sales platform).

2)Role and Responsibilities:

To manage day-to-day e-Commerce activities for online platforms (Shopee, Lazada and Company Internal Online platform).

To communicate with the platform's vendors (Shopee and Lazada) with any technical concerns or inquiries.

To assist with campaign strategy, marketing, and pricing from start to finish.

To maintain a healthy stock level by tracking the movement of all items on e-commerce platforms and updating inventory SKUs across all platforms.

To collaborate closely with the marketing and design teams to create digital marketing materials such as banners and teasers for online business platforms (Shopee, Lazada and Company Internal Online platform).

To assist Sales team in tracking sales success of online business platforms and preparing weekly/monthly sales order reports.

To analyze and collate consumer feedback on our products and delivery services, and provide recommendations for customer satisfaction enhancement.

To complete any additional ad-hoc activities that management deems necessary.

3)Qualification and Education Requirements:

Candidate must possess at least in Marketing/ Business Administration or equivalent.

At least 1-2 years of working experience in e-commerce field, preferably from Lazada and Shopee.

Preferably working in IT and electronics industry.

Pleasant with possessing good communication skills and customer-orientated.

Strong problem-solving mindset and can provide flexible solutions.

Advanced Microsoft Office skills.

Fluent English, Malay in written and spoken. Able to converse in other language(s) is an added advantage.

MSI is a world leader in gaming, content creation, business & productivity and AIoT solutions. Bolstered by its cutting-edge R&D capabilities and customer-driven innovation, MSI has a wide-ranging global presence spanning over 120 countries. Its comprehensive lineup of laptops, graphics cards, monitors, motherboards, desktops, peripherals, servers, IPCs, robotic appliances, and vehicle infotainment and telematics systems are globally acclaimed. Committed to advancing user experiences through the finest product quality, intuitive user interface and design aesthetics, MSI is a leading brand that shapes the future of technology.

MSI is a world leader in gaming, content creation, business & productivity and AIoT solutions. Bolstered by its cutting-edge R&D capabilities and customer-driven innovation, MSI has a wide-ranging global presence spanning over 120 countries. Its comprehensive lineup of laptops, graphics cards, monitors, motherboards, desktops, peripherals, servers, IPCs, robotic appliances, and vehicle infotainment and telematics systems are globally acclaimed. Committed to advancing user experiences through the finest product quality, intuitive user interface and design aesthetics, MSI is a leading brand that shapes the future of technology.