E-commerce Executive

The Tapping Tapir; Selangor; On-site; MYR 67,000 - 100,000; Full time

Job summary

Jora Malaysia is seeking an E-commerce Executive to manage and grow online sales channels across platforms including Shopee and Lazada. You will oversee product listings, pricing, promotions, and coordination with internal teams to drive revenue growth.

The role requires 1-3 years in e-commerce with strong analytical and communication skills in English and Bahasa Malaysia. You will work on campaigns, optimize content for search visibility, and generate performance insights.

Qualifications

• Diploma or Bachelor’s degree in Marketing, Business, E-commerce, or related field.
• 1-3 years of experience in e-commerce or marketplace management.
• Hands-on experience with Shopee and Lazada Seller Center.
• Basic knowledge of SEO, digital marketing, and analytics tools.
• Proficient in Microsoft Excel / Google Sheets.
• Strong analytical, organizational, and problem-solving skills.
• Good communication skills in English & Bahasa Malaysia.

Responsibilities

• Manage and update product listings across e-commerce platforms (e.g. Shopee, Lazada, company website).
• Monitor stock levels, pricing, and promotions to ensure competitiveness.
• Plan and execute online campaigns, promotions, and seasonal sales (e.g. Mega Campaigns, Payday Sales).
• Optimize product content including titles, descriptions, keywords, and images for better visibility (SEO).
• Track and analyze sales performance, traffic, and conversion rates.
• Coordinate with internal teams for smooth order fulfillment.
• Handle customer inquiries, reviews, and feedback on marketplaces.
• Work closely with digital marketing team on ads (Shopee Ads, Lazada Sponsored Ads, Meta Ads, Google Ads).
• Generate reports and provide insights to improve sales performance.

Skills

E-commerce management

Shopee Seller Center

Lazada Seller Center

SEO basics

Digital marketing

Analytics tools

Excel / Google Sheets

English & Bahasa Malaysia

Analytical skills

Organizational skills

Problem-solving

Education

Marketing / Business / E-commerce degree

Tools

Shopee Seller Center

Lazada Seller Center

Google Analytics

Google Ads

Meta Ads

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Diploma or Bachelor’s Degree in Marketing, Business, E-commerce, or related field
• 1-3 years of experience in e-commerce or marketplace management
• Hands-on experience with Shopee and Lazada Seller Center
• Basic knowledge of SEO, digital marketing, and analytics tools
• Proficient in Microsoft Excel / Google Sheets
• Strong analytical, organizational, and problem-solving skills
• Good communication skills in English & Bahasa Malaysia

Requirement

• MALAYSIAN ONLY.
• Diploma or Bachelor’s Degree in Marketing, Business, E-commerce, or related field
• 1-3 years of experience in e-commerce or marketplace management
• Hands-on experience with Shopee and Lazada Seller Center
• Basic knowledge of SEO, digital marketing, and analytics tools
• Proficient in Microsoft Excel / Google Sheets
• Strong analytical, organizational, and problem-solving skills
• Good communication skills in English & Bahasa Malaysia

Responsibility

Role Description

We are looking for a detail-oriented and results-driven E-commerce Executive to manage and grow our online sales channels. You will be responsible for overseeing marketplace operations, optimizing product listings, executing campaigns, and driving revenue growth across platforms.

Key Responsibilities

• Manage and update product listings across e-commerce platforms (e.g. Shopee, Lazada, company website)
• Monitor stock levels, pricing, and promotions to ensure competitiveness
• Plan and execute online campaigns, promotions, and seasonal sales (e.g. Mega Campaigns, Payday Sales)
• Optimize product content including titles, descriptions, keywords, and images for better visibility (SEO)
• Track and analyze sales performance, traffic, and conversion rates
• Coordinate with internal teams (marketing, warehouse, customer service) for smooth order fulfillment
• Handle customer inquiries, reviews, and feedback on marketplaces
• Work closely with digital marketing team on ads (Shopee Ads, Lazada Sponsored Ads, Meta Ads, Google Ads)
• Generate reports and provide insights to improve sales performance