E-Commerce Executive

Publicis Groupe Malaysia; Kuala Lumpur; Hybrid; MYR 35,000 - 50,000; Full time

Benefits offered by this job

Generous leave entitlements

Comprehensive medical coverage

Life and personal accident insurance

Hybrid working schedule

Phone Allowance

Job summary

A leading marketing communications firm in Kuala Lumpur is looking for an E-Commerce Executive to drive execution of e-commerce strategies on platforms like Shopee and Lazada. The ideal candidate will have 1-2 years of experience in an eCommerce role, strong analytical skills, and great attention to detail. They will be responsible for optimizing performance and collaborating with various stakeholders. The position offers comprehensive medical coverage and a hybrid working schedule.

Qualifications

• 1-2 years of proven experience working in an eCommerce role.
• Knowledgeable about consumer preference related to e-commerce.
• Strong desire to succeed.

Responsibilities

• Drive execution of e-commerce strategies on Shopee and Lazada.
• Conduct post-campaign analysis to improve future performance.
• Collaborate closely with client stakeholders and internal teams.

Skills

Problem solving

Market research

Data analysis

Organizational skills

Attention to detail

Communication skills

Education

Degree in marketing management, business, IT or equivalent

Job description

Join to apply for the E-Commerce Executive role at Publicis Groupe Malaysia

Company Description
Publicis Groupe, known for its world-renowned creativity, best in class technology, digital and consulting expertise, is the world’s third largest communications group in the world. With more than 80,000 people in over 100 countries, the Groupe has four Solution hubs: Creative with Publicis Communications, Media with Publicis Media, Digital business transformation with Publicis Sapient, and Health & Wellbeing with Publicis Health.

Since 2014 and the acquisition of Sapient, Publicis Groupe has undergone a profound transformation by scaling a new model connecting data, creativity and technology. We have continued on that journey with the 2019 acquisition of Epsilon to further scale our data led offering and provide true momentum to our clients own transformation.

This model, with a country led approach, is called the “Power of One” and gathers all the capabilities of the Groupe under one roof, putting clients at the core of the organisation.

Never has our vision and drive for Power of One been as demonstrable as in the role of the Global and Regional Client lead. The Publicis Groupe is a brand led organisation powered by data driven global Practices and has our clients at the absolute core of our business. The role of a RCL is essential for driving growth, for understanding and leading our clients own transformation through delivering the true scale our agencies capabilities. A RCL sets the vision, builds a culture of collaboration and curates a team of experts from our whole Groupe to deliver on that promise.

They are true leaders with responsibility for revenue, profitability and leading the relationship with our clients. We could not be more committed to delivering excellence and we articulate our approach to that as the following;

Clients Come First; The entire Publicis Groupe transformation was designed to put clients at the center of all we do. Their needs and objectives drive the solutions we provide in order to help them win and grow.

We are Seamless; We have created the powerful role of the Regional Client Leader. One person who acts as one point of access and one point of accountability to tap an 80,000-deep pool of talent - free from silos, legacy, and convention.

We are Frictionless; We have unified P&Ls and removed all operational barriers that enable true collaboration.

We are Modular; The core benefit of our new organization is not only in the depth and range of capability but, more importantly, in our ability to configure situationally; the ability to configure around individual client needs and an open architecture to plug & play world class partners when needed. Modularity is critical as it enables a future proof way for this organization support innovation now and keep pace the changes that show no sign of stopping.

We are United; By fusing together our creative, intelligence, and technology expertise, we are able to provide clients with transformative ideas and consumer experiences, unlike any other agency or holding company in the marketplace.

Responsibilities

• Drive day-to-day execution of e-commerce strategies on Shopee and Lazada, including campaign setup, budget pacing, and ongoing performance optimization for paid media. Ensure campaign alignment with business goals, key promotions, and product priorities.
• Maintain and update daily, weekly, and monthly trackers and dashboards to monitor KPIs across campaigns.
• Conduct post-campaign analysis to extract insights on consumer behaviour, seasonal trends, SKU performance, and campaign effectiveness. Deliver actionable recommendations to improve future performance.
• Develop monthly media plans in alignment with client briefs, business goals, and marketplace priorities. Integrate learnings from past campaigns into strategic media planning.
• Manage and optimize budget pacing, especially during key sales events (e.g., Double Digit Days, Mega Sales Days, and other promotional periods).
• Coordinate with marketplace representatives to secure participation in key promotional activities and maximize exposure.
• Ensure flawless execution and timely delivery of all campaigns
• Collaborate closely with client stakeholders, marketplace Key Account Managers (KAMs), and internal finance and planning teams to ensure smooth operational execution.
• Respond to client and internal ad-hoc data requests with speed and accuracy.
• Ensure timely submission of all deliverables with attention to detail and consistency.
• Stay abreast of platform updates, marketplace trends, and competitor strategies.
• Propose and implement new tools, T&L strategies, and experimental campaigns to drive innovation and business growth.

Qualifications

• Degree in marketing management, business, IT or equivalent.
• 1-2 years of proven experience working in an eCommerce role.
• Knowledgeable about consumer preference (related to e-Commerce), procedures & techniques in e-commerce.
• Solid configuring, problem solving, market research, data analytical, consulting, and organizational skills.
• Attention to detail and strong desire to succeed.
• Good English verbal and written communication skills.

Additional Information
Our employee benefits package comprises the following:

• Generous leave entitlements, including birthday leave, rest day and family care leave.
• Office closure for World Mental Health Day 10th October.
• Additional Company closure for all 4 major festive Celebrations
• Cashless comprehensive medical coverage, including access to a panel clinic, dental and optical care.
• Life and personal accident insurance and group hospitalization and surgery.
• A hybrid working schedule and with Friday disconnects.
• Rest Relax & Recharge - office closure last week of December every year.
• Phone Allowance